Ebony M Daniels
Toledo
Summary
Experienced with residential care management, focusing on enhancing resident well-being. Utilizes leadership and communication to maintain high standards and improve team performance. Track record of creating effective training programs and operational improvements. Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Residential Care Supervisor
NW Ohio Development Center
08.2023 - 01.2024
- Responsible for overseeing the day-to day operations of residential care facility,including supervising staff, ensuring the well being of residents.
- Ensured compliance with state regulations and facility policies through consistent monitoring and updating of procedures.
- Coordinating Care plans/activity planning.
- Boosted overall care quality by regularly evaluating program effectiveness and implementing necessary changes based on feedback from residents, families, and staff members.
- Implemented innovative solutions to address staffing challenges such as recruitment initiatives or creative scheduling approaches to optimize resource utilization.
TPW (Therapeutic Program Worker)
Northewest Ohio Psychiatric Hospital
11.2013 - 05.2022
- Instruct, motivate, monitor and assist patients in development in basic living care.
- Performed clerical organization, answered phones and filed documentation for program manager.
- Trained thoroughly to do admissions.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
- Facilitated workshops and presentations on various topics related to the specific needs of the program''s target population.
- Increased participant engagement through the development of innovative activities and events.
- Adapted quickly to changing circumstances or unforeseen challenges while maintaining a high level of professionalism and dedication to the success of the program.
Home Health Care
Preston Homes
07.2014 - 03.2022
- MRDD Care
- Activities of daily living
- Transportation of clients
- Preparing /assisting meals
Glass Handler
Libbey Glass
03.2015 - 05.2016
- Inspect product
- Load/unload machine
- Monitor equipment
- Pack product
- Quality Control
Forklift Operator
Sam’s Club
10.2003 - 07.2014
- Receiving/Packing
- Customer Service
- Auditing
- Stocking
- Floor Partner
Education
GED -
Owens Community College
Cleveland, OhSkills
- Typing 40 wpm
- Microsoft Wor
- Activity coordination
- Organizing information
- Inputting information to databases
- Handling phone calls
- Handling emails
- Dispatching
- Communication skills
- Interpersonal skills
- Organizational skills
- Resident assistance
- Health and safety
- Team management
- Recruitment and hiring
- Care planning
Certification
- CPR/AED Certification
- First Aid Certification
- Licensed Independent Chemical Dependency Counselor-Licensee in Training Program-Master's Level or Bachelor's Level Degree(LICDC-CS, LICDC)-State Licensing Boards.
Timeline
Residential Care Supervisor
NW Ohio Development Center
08.2023 - 01.2024
Glass Handler
Libbey Glass
03.2015 - 05.2016
Home Health Care
Preston Homes
07.2014 - 03.2022
TPW (Therapeutic Program Worker)
Northewest Ohio Psychiatric Hospital
11.2013 - 05.2022
Forklift Operator
Sam’s Club
10.2003 - 07.2014
GED -
Owens Community College
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