Ebony Miller
Arlington
Summary
I’m self-motivated, as well as, detail-oriented, with the ability to maintain the highest standards of quality assurance and accuracy. I emphasize effective time management, cost control and mediation. I possess strong communication skills with the ability to establish rapport with a diverse range of personalities. Energetic and enthusiastic. I have great decision-making skills and am a team player, as well as a servant and leader. I accept accountability without any excuses.
Overview
12
12
years of professional experience
Work History
Mechanical and Electrical Assembler
Siemens
10.2023 - 05.2025
- Interpreted schematics, drawings and blueprints to assemble and install electrical wiring, cabling and electrical components.
- Analyzed product descriptions, dimensions and clearances of parts for conformance to OEM specifications.
- Enhanced product quality through strict adherence to standard operating procedures during assembly tasks.
- Maintained a safe work environment by following safety guidelines and consistently wearing appropriate personal protective equipment.
- Installed conduit and electrical wiring in overhead raceways and assembled components following blueprints and wiring diagrams.
- Provided cross-training for other assemblers on techniques to improve product quality.
Onin Staffing
11.2022 - Current
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Interacted pleasantly with clients and guests when performing daily duties.
Posh Day Spa Retreat
01.2023 - 09.2023
- Facials / Skin Care
- Disinfection and Sanitation
- Texas Rules and Regulations
Administrative Assistant
Global Innovations Development & Consulting
01.2019 - 08.2022
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Phone message management (answer phones, route calls, interact with public, clients, and vendors)
Customer Service Representative
Willis Towers Watson
09.2017 - 06.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
Application Data Processor
Willis Towers Watson
08.2015 - 05.2016
- Prioritized personal workload to meet specified completion times and dates with some supervision and direction.
- Carried out activities according to standard operating procedures and project-specific conventions.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues, and improving them.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
Salon Receptionist
Cosmetic & Pampering Salon Spa
07.2013 - 05.2015
- Keep a calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Consistently kept the reception area clean and tidy and maintained a presence at the desk area.
- Learned details of types of treatments and procedures to answer questions from spa guests.
- Communicated with spa team members if clients canceled or changed appointment times.
- Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports.
- Listened closely to customer complaints and responded appropriately to issues.
Education
Esthetician
Ogle
04.2022
High School Diploma - undefined
Robert E Lee Senior High School
05.2011
Skills
- Microsoft Office
- Organizational skills
- Team Leadership
- Disinfection and Sanitation
- Safety
- Problem Solving
- Typing 45 WPM
- Strong Interpersonal Skills
- Customer service
- Data entry
- Computer skills
- Wiring techniques
- Blueprint reading
- Electro-mechanical assembly
- Component installation
- Electrical wiring
Timeline
Mechanical and Electrical Assembler
Siemens
10.2023 - 05.2025
Posh Day Spa Retreat
01.2023 - 09.2023
Onin Staffing
11.2022 - Current
Administrative Assistant
Global Innovations Development & Consulting
01.2019 - 08.2022
Customer Service Representative
Willis Towers Watson
09.2017 - 06.2018
Application Data Processor
Willis Towers Watson
08.2015 - 05.2016
Salon Receptionist
Cosmetic & Pampering Salon Spa
07.2013 - 05.2015
High School Diploma - undefined
Robert E Lee Senior High School
Esthetician
Ogle
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