Results-focused program management professional prepared for challenging role. Demonstrated ability to drive project outcomes and support team goals through effective planning and execution. Known for adaptability and fostering collaborative environments. Proficient in stakeholder communication and process improvement.
Overview
24
24
years of professional experience
Work History
Program Specialist
U.S. Department of Homeland Security
03.2018 - 01.2023
Provided timely, accurate, and actionable financial information to decision makers and stakeholders.
Developed, implemented, and managed processes for written communications.
Advocated and provided managerial guidance to programs areas for which staff has direct responsibility.
Planned, analyzed, evaluated, and advised on the course of actions to improve the effectiveness of work methods.
Served as a liaison and maintained effective communications with key stakeholders.
Provided leadership and direction as well as ensured staff adhered to the Department’s regulations and guidelines.
Processed reports to Congress, which required major inter-office efforts and coordination as well as edited written work of others including documents such as testimonies and briefings.
Analyzed written communications to ensure substantive adequacy of responses submitted to Congress and other federal agencies.
Reviewed and drafted documents such as memorandums and letters to Congress as well as ensure proper, expeditious action for critical, high-priority assignments.
Coordinated and performed special projects of a sensitive nature upon request of senior leadership.
Demonstrated an understanding of the Department’s mission and functions and valued the interrelationships between various units and organizations to include, as appropriate, responsibilities toward the protection of sensitive security information.
Program Specialist
U.S. Department of Homeland Security
05.2017 - 03.2018
Provided Members of Congress and their staff timely, accurate, and detailed information needed to fulfill their constitutional duties.
Produced the day-to-day production and dissemination of deliverables for the Department’s Congressional Engagement Outlook, which included audiences such as the Secretary’s office and all of the Departmental Component Congressional Affairs offices.
Provided support toward furthering the Office of Legislative Affairs’ efforts at automating internal processes.
Ensured adequacy and validity of responses submitted to Congress and other federal agencies.
Processed reports to Congress, and edited written work of others, to include documents such as testimonies and briefings.
Planned, analyzed, evaluated, and advised on the course of actions to improve office processes.
Served as a liaison and maintained effective communications with Departmental officials.
Reviewed, drafted, edited, and tracked documents as well as ensured expeditious processing for high-priority actions.
Program Specialist
U.S. Department of Homeland Security
01.2016 - 05.2017
Implemented accounting policies and audit activities related to internal control assessments and planning methodologies.
Ensured proper controls were in place to eliminate fraud, waste, and abuse of taxpayers' dollars.
Performed reviews and evaluations of internal control over financial reporting and operations.
Conducted risk analysis, analyzed operations, and test transactions.
Demonstrated knowledge of financial management, fiscal and auditing theories, concepts, and principles, as well as adhered to statutory requirements including the Office of Management and Budget (OMB) Circulars A-11, A-50, and A-123.
Assessed procedures for compliance with government standards, legislative mandates, accounting principles, internal control, and system application standards.
Performed tests to assess compliance and validity of internal control over Departmental government charge card spending as required by OMB Circular A-123, Appendix B.
Assessed impact on program policies, processes, goals, and objectives, and evaluated results with Departmental officials.
Formulated strategic financial plans, prepared financial analysis, and supported the implementation of test plans for improper payments.
Provided analysis of audit-related information; maintained accurate records of the status of audits and recommendations; provided resolution and corrective action analysis; and, evaluated whether audit follow-up activity results are effective, efficient and prompt.
Prepared reports for senior-level executives/officials related to the status of audits, which consist of open and closed recommendations.
Identified problem areas and recommended changes for corrective action.
Facilitated overall project success, maintained previous progress in internal control improvement, and enabled a strong environment that promoted sustainable processes and accurate and compliant financial reporting.
Program Specialist
U.S. Department of Homeland Security
02.2008 - 01.2016
Provided timely, accurate, and actionable financial information to decision makers and stakeholders.
Developed, implemented, and managed processes for written communications.
Advocated and provided managerial guidance to programs areas for which staff had direct responsibility.
Planned, analyzed, evaluated, and advised on the course of actions to improve the effectiveness of work methods.
Served as a liaison and maintained effective communications with key stakeholders.
Provided leadership and kept staff abreast of the Department’s regulations and guidelines.
Processed reports to Congress, which required major inter-office efforts and coordination as well as edited written work of others, to include documents such as testimonies and briefings.
Analyzed written communications to ensure substantive adequacy of responses submitted to Congress and other federal agencies.
Reviewed, drafted, and edited documents as well as ensured proper, expeditious action relating to high-priority assignments.
Coordinated and performed special projects of a sensitive nature upon request of senior leadership.
Demonstrated an understanding of the Department’s mission and functions and valued the interrelationships between various units and organizations, including, as appropriate, responsibilities toward the protection of sensitive security information.
Component Liaison Officer
U.S. Department of Homeland Security
01.2007 - 02.2008
Established and maintained liaison with Components and worked closely with their representatives to ensure accurate dissemination of information and written communications throughout the Department.
Served as an expert analyst and advisor to management on a wide range of complex program activities.
Achieved timely completion of congressional correspondence, reports, briefings, testimonies, and White House referrals through continuous coordination with program directors.
Reviewed, advised on, and conducted complex analysis and evaluation of official or congressional correspondence addressed to the Secretary or Deputy Secretary, including areas where methods and data were incomplete, controversial, or uncertain.
Planned, analyzed, evaluated, and advised on procedures for work assignments and presentation analysis.
Program Analyst
U.S. Department of Homeland Security
10.2006 - 01.2007
Ensured proper, expeditious action on correspondence received in the Department.
Applied knowledge of procedures and protocol of a controlled correspondence operation, including appropriate correspondence format and approval levels, correspondence distribution, and release of appropriate background information.
Communicated effectively in writing to compose and edit responses to incoming inquiries, suggested appropriate responses, provided status reports and suggestion, and served as final approval authority for all outgoing correspondence.
Coordinated, consolidated, and edited written work of others, including documents such as testimonies presented to Congress, responses to congressional inquiries concerning Departmental programs as well as reported on major program efforts.
Performed research using a variety of resources to obtain, verify, and compile relevant information.
Used automated systems to track or report a variety of correspondence related documents.
Congressional Correspondence Analyst
U.S. Department of Homeland Security
02.2005 - 10.2005
Provided management functions, which consisted of continuous challenges, and changing priorities.
Served as a subject matter expert for congressional related inquiries.
Developed and implemented innovative solutions.
Managed, assigned, transferred, reviewed, edit, finalized, and closed out congressional correspondences.
Advised personnel/Hill staffers of procedures, regulations, practices, and administrative matters.
Executed multifaceted correspondences with multiple deadlines.
Applied technical procedures to support program analysis functions and process relating to congressional correspondence tracking.
Compiled and distributed congressional reports.
Applied analytical and evaluative techniques to assist in planning and prioritizing to track overdue correspondences.
Communicated orally as well as in writing with the Hill, and offices within the Department on a daily basis concerning congressional and legislative issues.
Legislative Assistant
U.S. Department of Homeland Security
05.2003 - 02.2005
Used an Oracle application Information Management Database to input incoming congressional inquiries and outgoing correspondence.
Collected, reviewed, and organized various data elements for internal use in answering congressional inquiries and developing program plans.
Acknowledged receipt of congressional requests and followed up on all inquiries to ensure that sufficient responses go back to the Hill promptly.
Assisted the Director of Legislative Affairs with hearing preparations, briefings, and testimonies.
Assisted in handling and documenting all incoming phone calls to the Office of Legislative Affairs from the Hill as well as incoming faxes.
Maintained a filing system both electronic and hard copy of all congressional inquiries and responses.
Maintained the supervisor’s calendar and schedules; maintained and reviewed for accuracy account records, invoices, statements, travel vouchers, time and attendance and other requests for payment in connection with the operation of the office.
Program Analyst
United States Patent & Trademark Office
11.2000 - 04.2003
Compiled and distributed reports on proposed programs to operating officials for review and comment.
Established and maintained office hardcopy and automated files and databases.
Assisted the staff in the use of advanced features of word processing, database, graphics, or spreadsheets applications.
Assisted the supervisor and staff to include referring callers and visitors, routing incoming mail, and preparing or formatting outgoing correspondence.
Served as the backup for the Reports and Financial Assistant.
Served as the incoming point-of-contact for the network of 87 libraries.
Assisted in the development and implementation of automated systems and other technological resources to provide efficiency in the delivery of services and met the needs of the Department.
Contract Processing Assistant
International Business Machines (IBM)
01.1999 - 03.2000
Used IBM applications to create leasing contracts and documents to present to IBM’s largest customers.
Completed a variety of administrative duties that required thorough working knowledge of established office procedures.
Post and balanced numerical data requiring judgment in making appropriate entries (e.g., daily accounts receivable or payable transactions or sales records entries).
Checked and verified information with other records to locate missing data or documents and entered corrections for records, files or reports while following required procedures.
Used Microsoft Windows applications such as Word and Excel to conduct tracking and reconciliation activities.
Education
Master of Science in Management - Specialization in Intelligence Management
University of Maryland Global Campus
Adelphi, Maryland
01-2021
Communication Studies (Minor)
University of Maryland Global Campus
Adelphi, Maryland
01-2020
Internal Controls - Meeting Federal Requirements for Accountability
Management Concepts
Washington, District of Columbia
01-2016
A-123 Forum
AGA
Washington, District of Columbia
01-2016
Enterprise Risk Management - undefined
Management Concepts
Washington, District of Columbia
01-2016
undefined
Graduate School USA
Washington, District of Columbia
01-2015
Network Information Technology
Tesst College of Technology
Beltsville, Maryland
01-2005
Business Administration
Strayer University
Herndon, Virginia
01-2000
Skills
Office administration
Program management
Strategic planning
Eligibility determination
Financial administration
Needs analysis
Human resources
Budget management
Business analysis
Organizational development
Data analysis
Risk management
Timeline
Program Specialist
U.S. Department of Homeland Security
03.2018 - 01.2023
Program Specialist
U.S. Department of Homeland Security
05.2017 - 03.2018
Program Specialist
U.S. Department of Homeland Security
01.2016 - 05.2017
Program Specialist
U.S. Department of Homeland Security
02.2008 - 01.2016
Component Liaison Officer
U.S. Department of Homeland Security
01.2007 - 02.2008
Program Analyst
U.S. Department of Homeland Security
10.2006 - 01.2007
Congressional Correspondence Analyst
U.S. Department of Homeland Security
02.2005 - 10.2005
Legislative Assistant
U.S. Department of Homeland Security
05.2003 - 02.2005
Program Analyst
United States Patent & Trademark Office
11.2000 - 04.2003
Contract Processing Assistant
International Business Machines (IBM)
01.1999 - 03.2000
Business Administration
Strayer University
Network Information Technology
Tesst College of Technology
undefined
Graduate School USA
Enterprise Risk Management - undefined
Management Concepts
A-123 Forum
AGA
Internal Controls - Meeting Federal Requirements for Accountability
Management Concepts
Communication Studies (Minor)
University of Maryland Global Campus
Master of Science in Management - Specialization in Intelligence Management