Accomplished professional with 10+ years of extensive leadership experience in progressively responsible positions; demonstrated expertise in customer service; coaching and developing high performing employees into increasing customer oriented roles with responsibility and depth; leading cross-functional teams in the oversight of cutting edge business solutions; driving greater efficiencies and customer engagement. Poised, knowledgeable, and regarded for superb relational skills in both team and individual settings. Exceptional ability to manage multiple tasks, and orchestrate conflicting priorities in dynamic and high-pressure environments. Strong written, verbal, and interpersonal communication skills, with demonstrated ability to seamlessly communicate complex information. Inspiring leader with strong analytical skills and a systematic approach to resolving complex challenges, while fostering stakeholder partnerships. Seeking to utilize experience, education, training, and exceptional internal and external customer care skills and strong work ethic in an organization that values dedication and results.