Ebony Mosby

Experienced Family Support Specialist skilled in building strong relationships and fostering trust with clients. Demonstrates efficiency in recruiting and delivering exceptional customer service through effective communication and clear, transparent interactions. Highly motivated individual with a proven ability to handle challenging situations, achieve objectives, and exceed position requirements. Consistently performs at high levels when dealing with people and services that demand strong leadership and organizational skills. Currently the top contributor and preformer in my department. Providing the most personally recruitied, retained, and revenued clients in my department to date. Possesses a charismatic and persuasive demeanor, allowing for instant rapport building. Successfully managed over 30 employees, effectively balancing workloads, time management, work ethic, productivity, and efficiency. Proficient in various computer skills including MS Word, Excel, PowerPoint, Internet Explorer, UPS, and accurate keyboarding.

• Certified Mindful Journey: Navigating Young Adult Mental Wellness, Center For Applied Research Solutions - 1 hours
• Certified What is Prevention, Prevent Child Abuse - 1 hour
• Certified Sensitive Services for HSO's and Pilot Staff Privacy and Confidentiality for Survivors, MAHEC - 1.50
• Certified Integrating Trauma Informed Approaches into Prevention Services, The Cincinnati for H.O.P.E Coalition - 2 hours
• Certified Supporting Children & Youth Experiencing Trauma, Strong Resilient Youth- 4 hours
• Certified Stewards of Children, The Carousel Center- 4 hours
• Certified Leveraging North Carolina's Assets to Prevent Child Trauma, Wake AHEC - 6.5 hours
• Certified Adult Mental Health First Aid USA National Council for Mental Health Wellbeing - 7.5 hours
• Certified Parent Group Leader Training, The Incredible Years Parents, Teachers and Children- 15 hours