Summary
Work History
Education
Skills
Timeline
Awards
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Ebony Williams

Ebony Williams

St. Louis,MO

Summary

Oversee well-organized and effective, local technology team, balancing program efficiency with compliance and employee development. Focused on maximizing resource utilization and enhancing performance with innovative approaches. Solid background of improving collaboration and consensus across AT&T. Results-driven Associate Director/DE&I Lead offering 25+ years in achieving positive retention rates and managing diverse teams. Organized planner with excellent team leadership and program management skills in a technical environment.

Work History

Associate Director - Technology II

AT&T
06.2015 - Current
  • Facilitate talent acquisition duties (recruiting, interviewing, hiring, onboarding) for AT&T's entry-level program for new technology graduates called the Technology Development Program (TDP).
  • Provide mentorship, daily supervision and coaching to 39 new employees on career development and goals, fostering culture of continuous learning and improvement.
  • Deliver developmental feedback, evaluate employee performance and convey constructive feedback to improve skills.
  • Serve as Program Manager for St. Louis location of TDP, successfully managing yearly budget and allocating resources to maximize productivity and profitability.
  • Represent AT&T as university liaison on technology Curriculum Review Boards and recruiting efforts in St. Louis region with other local technology leaders to advise on latest technology and hiring trends.
  • Work with organizations like Urban League, INROADS, LaunchCode, Department of Defense' Skill Bridge Program, Udacity, Per Scholas and university student groups to educate them about TDP opportunities and technology careers.
  • Establish strong relationships with key industry partners and AT&T Business Partners creating mutually beneficial opportunities for growth and collaboration.

TDP Diversity, Equity, and Inclusion Lead

AT&T
06.2018 - Current
  • Mentor, train, coach and lead a National Diversity, Equity, and Inclusion (DE&I) Council of representatives from 8 cities teaching them how to conduct educational dialogues in their locations and how to create fun, educational, inclusive diversity events and activities.
  • Promote a culture of continuous learning by designing engaging workshops, seminars, and team-building activities for AT&T employees in the Technology Development Program.
  • Improve company culture and productivity by fostering inclusive and equitable workplace environment.
  • Partner with organizations across AT&T to expand knowledge on DE&I best practices, further enhancing internal programs' effectiveness.
  • Champion executive-level diversity training sessions, fostering greater leadership awareness and commitment to inclusive leadership practices.
  • Created and presented a workshop in the 2020 Employee Group (ERG) Conference attended by over 10,000 employees on how to start a DE&I program.
  • Created and presented a DE&I keynote address to 1500 in-person and 5,000 virtual attendees at AT&T’s Employee Group Conference in 2023.

Senior Technical Team Lead

AT&T
10.2004 - 05.2015
  • Directed and supervised team of L1 and L2 Production Support managers supporting 25 midrange computer applications.
  • Reviewed daily requirements and forecasts and delegated work for optimal coverage.
  • Provided Tier 2 support for BICEP Business Objects environment for Corporate Real Estate and HR Technology teams.
  • Analyzed key metrics to measure service effectiveness and produced monthly status and metrics reports for executive leadership.

Education

Certificate - Intercultural, Multicultural, And Diversity Studies

Cornell University
Ithaca, NY
04.2021

MBA - Business

Washington University
St Louis, MO
12.2013

Certificate - Telecommunications Management

University of Dallas
Dallas
05.2000

Bachelor of Science - Speech Pathology/Audiology

Southern Illinois University
Edwardsville
05.1995

Skills

  • Talent Acquisition
  • Organizational Development
  • DE&I Program Management
  • Succession Planning
  • Diversity training
  • Problem-Solving
  • Leadership Development
  • Coaching and Mentoring
  • Administering Disciplinary Procedures
  • Technical Staff Supervision
  • Budget Administration

Timeline

TDP Diversity, Equity, and Inclusion Lead

AT&T
06.2018 - Current

Associate Director - Technology II

AT&T
06.2015 - Current

Senior Technical Team Lead

AT&T
10.2004 - 05.2015

Certificate - Intercultural, Multicultural, And Diversity Studies

Cornell University

MBA - Business

Washington University

Certificate - Telecommunications Management

University of Dallas

Bachelor of Science - Speech Pathology/Audiology

Southern Illinois University

Awards

  • AT&T Dream in Black Future Maker
  • Urban League Women’s Month Honoree
  • SAFe Certified Agilist
  • Who’s Who Diversity in Color Award
  • United State of Women White House Summit Change Maker Award
  • Women of Color STEM Award
Ebony Williams