Summary
Overview
Work History
Education
Skills
References
Timeline
SoftwareEngineer

Ebony Perry

Oklahoma City,OK

Summary

Motivated business professional bringing years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Proficient in overseeing compliance and records management with attention to detail.

Overview

14
14
years of professional experience

Work History

Owner/Operator

AMC Lawn Cares
Oklahoma City, Oklahoma
01.2015 - Current
    • Managed day-to-day business operations.
    • Consulted with customers to assess needs and propose optimal solutions.
    • Trained and motivated employees to perform daily business functions.
    • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Child Welfare Specialist II

Department Of Human Services
Oklahoma City, OK
06.2012 - 11.2014
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Completed home welfare checks to align with state and program guidelines.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.

Dispatch Supervisor

General Growth Properties
Oklahoma City, OK
09.2010 - 06.2011
  • Managed dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
  • Modernized communications systems to improve productivity, reliability and efficiency.
  • Supervised team of employees and provided training focused on maximizing overall performance.
  • Maintained meticulous employee records to accurately track attendance and productivity.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Ordered supplies and allocated resources to personnel based on need.

Receptionist

D. Carla A. Warner OBGYN
Oklahoma City, OK
02.2007 - 03.2009
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Oversaw inventory materials monitoring, requisitions and supply re-stocking.
  • Handled all incoming request for Medical Records

Personal Care Assistant

Gentiva Home Health Services
Oklahoma City, OK
04.2005 - 04.2006
    • Assisted with daily living activities, running errands and household chores.
    • Remained alert to problems or health issues of clients and competently responded.
    • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
    • Planned, prepared and served meals and snacks according to prescribed diets.
    • Ran errands for patients, did shopping, and picked up other necessities.
    • Monitored and assisted residents through individual service plans.
    • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
    • Shopped for groceries regularly in order to keep house stocked with necessities.
    • Helped clients manage money, pay bills and shop for groceries or personal items.

Education

Bachelor of Science - Criminal Justice

University of Phoenix
Tempe, AZ
01.2012

High School Diploma -

Thomas High School
Webster, NY
01.2005

Skills

  • Effective Communicator and Public Speaker
  • Board Oversight
  • Operational Analysis
  • Industry Expertise
  • Microsoft Powerpoint Presentations
  • Microsoft Word and Excel

References

Robin Cadrect (405) 767-2600 (Current current DHS Supervisor VI)

Patricia Smith 1- (580) 371-6065 (former old DHS Supervisor VI)

Jimmie Donnell (405) 250-5028 Deputy/ Civil Davison (Valor Security)

Ms. Mia Woods (405) 898-5632 (Personal Reference)

Nathan Perry (405) 885-0576 (Owner of AMC Lawn Care


Letter of Recommendations Stanley Parton Corporate Security Director for General Growth Properties, Inc has recommended your work at Valor Security Services & the University of Phoenix To whom this may concern, I've written this recommendation of your work to share with Employers & LinkedIn users. Details of the Recommendation: "Ebony is a very bright student who delves into her work with a passion and determination to be the best. She is very competitive however while she competes she possesses the compassion and capability to bring her fellow students along on the journey. Ebony's quest will not be completed when she is awarded her diploma but when she has attained a position with the Federal Bureau of Investigation. Based on her work ethic I would recommend her for any position within the federal government. She is an outstanding student and a great person and has the ability to attain a graduate degree if she desired to further her education." If you would like to discuss this further, please feel free to contact me. Sincerely, Stanley Parton Corporate Security Director for General Growth Properties, Inc 110 North Wacker Drive, Chicago, IL 60606 312-960-2926 / Fax 312-960-5992


November 3, 2011 To whom it may concern. This reference letter is provided at the request of Ebony Woods who has asked me to serve as a reference on her behalf. I have known Ebony Woods for the past two years. As her professor, I have had an opportunity to observe the student's participation and interaction in class and to evaluate the student's knowledge of the subject matter. I would rate the student's overall performance in these subjects as excellent. This is evidenced by her grade. Ebony takes detailed notes and is very attentive in class. Ebony Woods was a great student. I wish I had more like her. She not only had all of her assignments in on time but she frequently had them turned in early. She has good thought processes and is very structured. As part of her grade in my course, the student was required to prepare several papers. The papers were designed to measure the student's ability to research, to analyze the results of the research, and to write her results in a detailed manner. Based upon this, I rate the student's skills as excellent. If you would like to discuss this further, please feel free to contact me. Sincerely, Jimmy Keesee, MBA 405-550-1289


● Noted Name change due to marriage dated 05/23/2015 last name Woods was changed to Perry documents available upon request

Timeline

Owner/Operator

AMC Lawn Cares
01.2015 - Current

Child Welfare Specialist II

Department Of Human Services
06.2012 - 11.2014

Dispatch Supervisor

General Growth Properties
09.2010 - 06.2011

Receptionist

D. Carla A. Warner OBGYN
02.2007 - 03.2009

Personal Care Assistant

Gentiva Home Health Services
04.2005 - 04.2006

Bachelor of Science - Criminal Justice

University of Phoenix

High School Diploma -

Thomas High School
Ebony Perry