Mark Crawford
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Video Technician
AG productions
Las Vegas, NV
03.2020 - Current
- Maintained a clean and organized workspace while adhering to safety protocols.
- Provided training sessions for clients on proper usage of video production equipment.
- Performed troubleshooting of technical issues related to video recording or playback.
- Configured cables for connecting components in order to transmit signals from one device to another.
- Installed new hardware devices when needed to meet production needs.
- Ensured that all video productions were completed on time and within budget constraints.
- Worked directly with technology architects and engineers to drive adoptions of new audio-visual technologies and analyzed and researched right-sized solutions for specific business needs.
- Checked completed work for quality and accuracy.
- Employed best practices and safety protocols during equipment installations.
- Transported and installed equipment for weddings, concerts and other live events.
- Built strong rapport with customers to foster confidence in system installations.
- Supervised crew of audio-video installation team members and third-party subcontractors.
- Evaluated circuit boards to component level using variety of instruments to resolve issues.
- Utilized industry best practices in pulling low-voltage cabling.
- Serviced and maintained all audiovisual systems according to project guidelines.
- Monitored and repaired range of equipment, including audio, video and video conferencing systems.
- Followed specifications to pull and terminate cables.
- Installed and tested projects.
- Reviewed and analyzed blueprints and diagrams to identify project specifications.
- Delivered videoconference support through troubleshooting and testing.
- Controlled lights, sound and A/V equipment during live productions.
- Assessed AV equipment, performing minor repairs to promote continued functionality.
- Collaborated with production staff to deliver exceptional performances.
General Laborer
Ty's Concrete and Flooring
Los Angeles, CA
09.2018 - 02.2020
- Inspected tools and equipment for proper functioning prior to use.
- Unloaded building supplies from delivery trucks using forklifts or cranes.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Performed general maintenance duties such as painting walls or installing insulation.
- Followed instructions from supervisors regarding specific tasks that needed to be completed.
- Ensured that all safety regulations were followed while working onsite.
- Cleaned up job sites after completion of projects.
- Operated hand tools and power tools to complete construction projects.
- Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Printed and applied shipping labels for boxes and packages according to product distribution instructions.
- Participated in company training sessions to improve skills and boost process knowledge.
- Reported safety violations to supervisor to reduce risks and accidents.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Completed variety of physical labor tasks.
- Performed regular servicing and preventive maintenance on assigned equipment.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Gained independent working skills and guided and mentored less experienced team members.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Demonstrated best safety practices working at heights and lifting various objects.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
Customer Support Specialist
Golden Queen Mining Co Ltd
Mojave, CA
08.2017 - 05.2018
- Performed regular follow-up calls to check on customer satisfaction levels.
- Coordinated with third-party vendors when necessary for resolving escalated customer issues.
Freight Team Associate
Home Depot
Los Angeles, CA
01.2016 - 08.2017
- Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.
- Performed regular cycle counts to maintain accurate inventory levels throughout the facility.
- Prepared outgoing orders for shipment by wrapping packages securely and labeling correctly.
- Received and processed customer orders, including verifying accuracy of order information.
- Ensured compliance with all safety regulations in the warehouse environment.
- Unloaded trucks using forklift or other manual methods as needed.
- Inspected freight for damage or missing parts prior to shipping and receiving.
- Worked cooperatively with coworkers to complete tasks efficiently within deadlines.
- Resolved discrepancies between physical count and computer count inventories quickly and accurately.
- Received freight shipments at loading dock and ground-level bays, guiding truck drivers to doorways, installing ramps and providing dollies when necessary.
- Assisted with unloading incoming deliveries and loading outgoing shipments manually and with use of dollies and carts.
- Verified shipment contents upon receipt, reviewing order details, visually inspecting incoming freight and weighing items to confirm deliveries met order specifications.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered customer questions and provided store information.
Education
GED -
Csn
Las Vegas, NVSkills
- Equipment testing
- Work Documentation
- Audio post-production
- Client Communication
- Excellent work ethic
- Safety control
- Concise time management
- Low-voltage cabling
- Vehicle Maintenance
- Lighting Design
- Storyboarding
- Skilled in maintenance and organization
- Cash Handling
- Payment Collection
- Merchandise Restocking
- Customer Service
- Customer Satisfaction
- Product Knowledge
- CA Driver's License
- Safety protocol
- Hand tools operation
- Project Management
- Job site preparation
- Troubleshooting specialist
Certification
- Forklift
Timeline
Video Technician
AG productions
03.2020 - Current
General Laborer
Ty's Concrete and Flooring
09.2018 - 02.2020
Customer Support Specialist
Golden Queen Mining Co Ltd
08.2017 - 05.2018
Freight Team Associate
Home Depot
01.2016 - 08.2017
GED -
Csn
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