EBONY R. MARTINEZ
Jonesboro,AR
Summary
Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks efficiently in fast-paced environments. Proactive approach to issue identification and resolution, with a focus on process optimization and supporting team objectives. Strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Provider Enrollment Coordinator
SafeCare/ Life Strategies Counseling, Inc.
03.2022 - 02.2025
- Assisted in training new team members, sharing knowledge and expertise to help build a more effective workforce.
- Increased team efficiency by sharing best practices and collaborating on challenging cases with colleagues.
- Streamlined the provider enrollment process by effectively managing and prioritizing tasks.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Utilized evidence-based practices to provide effective interventions for clients.
Migrant Tutor, Translator and Recruiter
Jonesboro Public Schools
08.2017 - 09.2021
- Translate and interpret meetings, conferences and correspondence for administration, teaching, nursing, therapeutic staff, students and their families
- Liaison for students, their families, the school district and the community
- Advocate for students (and their families)
- Collaborate with teaching staff, parents and students to ensure that individualized education goals are accomplished
- Coordinate meetings, literacy nights, dinners, home visits and afterschool events to encourage parental involvement and to continually improve the Migrant program to better serve district students
- Mentor and counsel students through active listening, trust building, constructive feedback and empowerment while developing their strengths, personal attributes and identifying their goals and interests
- Assist students and their parents in the path to complete or continue education, leadership academies, military, college or career readiness
- Supervise and coordinate summer programs that provide transportation, nutritional services and supplemental education
Substitute Teacher (K-12)
SUBTeach USA
09.2014 - 05.2017
- Short and long term assignments
- K-12 Instruction (all subject areas)
- Instructed and interacted with students of diverse cultural backgrounds and varied academic levels to complete assignments individually or as a group according to the instructions of the lead teacher or other administration
- Devise effective lessons or interactive games in the absence of assignments that positively engage students
- Built positive rapport with students in various school districts
Spanish Teacher
Batesville High School
08.2013 - 06.2014
- Designed and implemented student-centered lessons and activities which promoted critical thinking, peer teaching and cooperative learning for high school students with & without learning disabilities according to state frameworks, professional educational teams, and individual learner goals
- Integrated world music, dance, theatre, literature and food to develop well-rounded, multi-cultural lessons and experiences for students of varied backgrounds
- Created and evaluated formative and summative assessments to measure student comprehension of previously learned and future lessons and material
- Established and maintained positive and healthy rapport with students and staff
- Devised and led a five week after-school, multicultural dance program made up of 20 students to encourage the native Spanish-speaking student body to get involved in the annual events such as Homecoming pep rally and Powder Puff football game half time performances
Early Childhood Development Specialist
Miracle Kids Success Academy
02.2012 - 08.2013
- Instructed children with special needs in thematic unit exercises, manipulative and creative interactive learning centers
- Collaborated with a team of therapists, nurses and parents to develop an individualized education treatment plan to meet goals
- Administered assessments from specified Carolina Curriculum to document individual learner growth in students on the Autism Spectrum, with Cerebral Palsy, and traumatic brain injury
- Supervised and trained four early childhood development technicians in health and safety precautions, proper staff-student interaction and company rules for technician duties and expectations
- Translated company letters and IEP meetings for staff and Spanish-speaking parents from English to Spanish to enhance company-client communication either in person, via telephone or letter
Education
Bachelor of Science - Education, World Language and Culture, Spanish
Arkansas State University
Jonesboro, AR12-2011
Skills
- Strong organization
- Data entry skills
- Client relationship building
- Mathematics skills
- Client advocacy
- Deadline management
- Interpersonal relations
- Time management proficiency
- Resolution coordination
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Active listening
- Effective communication
- Adaptability and flexibility
- Microsoft office
- Self motivation
- Professionalism
- Critical thinking
Awards
- Chancellor’s List
- Kappa Delta Pi International Honor Society
- Strong-Turner 3.0 Academic Achievement Award
- Community Volunteer Award
Community Service
- Cultural Immersion, Mexico, Spring/Summer 2016, Immersed myself in Mexican culture, gained valuable experience through social interactions, budgeted foreign currency, independently navigated transportation systems while fine-tuning language abilities and intercultural communication skills
- Head Soccer Coach, Annie Camp Junior High Boys, 02/15, 05/16, Trained elementary (6th grade) and junior high (7th-9th grade) boys ages 11-15 soccer fundamentals and skills
- Head Soccer Coach, ICYSAA, 03/14, 05/14, Encouraged parental involvement in the Batesville area’s newly introduced soccer program
- Head Soccer Coach, City Stars, 02/10, 05/13, Volunteered, coached and trained soccer skills and rules for competitions to co-ed children ages 7-13 in U10 through U14 level soccer
- Spanish Intern, Centro Hispano, 08/10, 12/10, Organized and promoted free immigration law consultations with a Tennessee law firm and public events to resolve personal, civil and criminal law issues and concerns for local immigrants
Leadership Activities And Interests
- Youth Choir Director and Event Coordinator for an Outreach program
- Nursing Home Volunteerism
- Charcoal and Acrylic painting
- World dance and horseback riding
Home Visitor of the Year: SafeCare Arkansas
Nominated Home Visitor of the Month September 2023.
Nominated Home Visitor of the Year November 2023 for Statewide Vote for dedication to job and clients, self-motivation, commitment to team, and community collaboration
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Provider Enrollment Coordinator
SafeCare/ Life Strategies Counseling, Inc.
03.2022 - 02.2025
Migrant Tutor, Translator and Recruiter
Jonesboro Public Schools
08.2017 - 09.2021
Substitute Teacher (K-12)
SUBTeach USA
09.2014 - 05.2017
Spanish Teacher
Batesville High School
08.2013 - 06.2014
Early Childhood Development Specialist
Miracle Kids Success Academy
02.2012 - 08.2013
Bachelor of Science - Education, World Language and Culture, Spanish
Arkansas State University
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