Ebony Robinson
Minneapolis,MN
Summary
Efficient Order Entry Manager known for high productivity and ability to complete tasks swiftly. Possess specialized skills in data accuracy, process optimization, and customer relationship management. Excel in communication, problem-solving, and time management, ensuring seamless order processing operations.
Overview
15
15
years of professional experience
Work History
Order Entry Manager
Bodycote Thermal Processing
Eden Prairie, MN
11.2022 - Current
- Analyzed customer orders and ensured accuracy in order entry.
- Created and maintained detailed records of all incoming orders.
- Resolved customer complaints in a timely manner.
- Coordinated with other departments to ensure successful order fulfillment.
- Ensured compliance with company standards related to order entry processes.
- Maintained accurate inventory records and tracked product availability status.
- Performed data entry of invoices into financial systems and databases.
- Compiled invoice information, including customer name, product or service purchased, cost and date of purchase.
- Maintained records of customer account activity and payment history.
- Assisted with the preparation of customer statements and invoices.
Store Manager
Walgreens
Minneapolis , MN
04.2009 - 10.2021
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacists in compounding sterile products according to state regulations.
Head Teacher
New Horizon Academy
Saint Louis Park, MN
01.2021 - 05.2021
- Developed and implemented school policies, procedures, and goals to ensure a safe learning environment.
- Provided guidance and direction to faculty members in order to maintain high standards of teaching excellence.
- Monitored student progress on an ongoing basis and provided feedback to parents regarding academic performance.
- Ensured compliance with all applicable state and federal laws pertaining to education.
- Served as a liaison between the school board, administration, faculty, parents, and community groups.
- Maintained open communication channels with parents by responding promptly to inquiries or complaints.
Education
Associate of Applied Science - Child Development
Saint Paul College - A Community And Technical College
Saint Paul, MN07-2021
High School Diploma -
Minneapolis Adult Education
Minneapolis, MN06-2011
Skills
- Strong leadership
- Sales Support
- Workflow Optimization
- Financial Acumen
- Payroll Management
- Administrative Support
- Database Administration
- Data retrieval systems
- Inventory Control
Timeline
Order Entry Manager
Bodycote Thermal Processing
11.2022 - Current
Head Teacher
New Horizon Academy
01.2021 - 05.2021
Store Manager
Walgreens
04.2009 - 10.2021
Associate of Applied Science - Child Development
Saint Paul College - A Community And Technical College
High School Diploma -
Minneapolis Adult Education
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