EBONY ROSS
Opelika,AL
Summary
I aim to secure a responsible role that allows me to apply my education and experience effectively while contributing significantly to the company’s growth. Additionally, I seek to enhance my skills and expertise by taking on a challenging position within a respected organization.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Senior Engineer
Quest Global (pratt and whitney)
2025 - Current
- Primarily responsible for collecting, analyzing, and presenting Quality Engineering (technical) data to ensure that part and process quality standards are consistently met and maintained.
- Monitor non-conforming materials through the controlled evaluation process, ensuring timely resolution and adherence to Right-First-Time principles within communicated and prioritized timelines.
- Support the Aerospace MRB process, including preparation of data packages, generation of weekly reports for site management, daily scrap reporting to customers, and budgeting of scrap materials.
- Collaborate closely with your Project/Team Leader and peers on a daily basis to drive quality initiatives and continuous improvement.
- Provide support in reviewing the work of others to ensure accuracy and compliance with quality standards.
- Uphold the highest standards of integrity and ethics in all tasks and interactions.
- Generate Continuous Improvement ideas to reduce Waste and Cost of Poor Quality
Quality Technician/Documentation Specialist
Pratt & Whitney (contractor)
01.2024 - 12.2024
- Support audits and process/data inspections across the site; assist in developing process controls and enhancing quality systems; provide hands-on support for product release and resolution of production issues.
- Contribute to the success of the Site Quality team by fostering teamwork, high morale, innovation, and continuous improvement; help execute the site’s overall Quality Plan in alignment with strategic objectives.
- Ensure alignment with customer requirements and integrate Quality efforts with broader business goals; drive continuous improvement initiatives to enhance Quality programs and operational efficiency.
- Develop, implement, and monitor Quality programs, policies, and procedures to maintain compliance with company standards and regulatory requirements.
- Support customer audits, inspections, and corrective action programs in response to findings.
- Perform additional duties as assigned, supporting the dynamic needs of the Quality function.
- Oversee and manage key Quality systems, including Management of Change, Document Control, Label Control, Complaints/Nonconformance, and Internal Audits.
- Coordinate corrective actions stemming from both customer and internal audit findings to ensure timely and effective resolution.
Quality Documentation Specialist
Neptune Technology Group (contractor)
07.2023 - 12.2023
- Responsible for ensuring files are accurate, properly maintained, and easily accessible.
- Submits documents for review and approval through the Document Management System (DMS), assigns effective dates, and manages document change controls.
- Ensures timely and accurate data entry into relevant databases.
- Maintains the document archive room and oversees the filing and tracking of all controlled records and documentation.
- Keeps documentation manuals current and accurate.
- Provides additional support for tasks and projects as assigned by management.
- Verifies proper formatting and compliance with approved document templates.
- Notifies management of any compliance-related concerns or questions.
- Performs general word processing and administrative support tasks.
- Participates in training relevant to the scope of work and compliance standards.
Lead QC Coordinator
Sodexo/ABM Industries
03.2021 - 06.2023
- Serve as the primary point of contact for all client communications and promptly address inquiries.
- Manage independent contractors in environmental services and lead facility management initiatives to reduce costs, increase productivity, and enhance revenue potential.
- Improve the organization’s overall reputation through effective facility management.
- Oversee quality control operations at client sites to support operational and strategic objectives.
- Generate and distribute daily quality reports using Excel to clients and management teams for review.
Interim QC Manager
Sodexo
12.2022 - 04.2023
- Lead the policy deployment process within the quality assurance function.
- Own, manage, and oversee the complete quality management system.
- Identify necessary purchases to support quality operations.
- Train staff on best practices, OSHA standards, sanitation, and commercial cleaning procedures.
- Create and update sample specifications to ensure OSHA compliance.
- Collaborate closely with managers and supervisors to align quality initiatives.
- Oversee corporate policies, prepare reports, maintain quality control, and ensure product quality consistency.
Education
Bachelor of Science - Science
University of West Alabama
01-2026
Associate of Science - Science
Southern Union State Community College
05-2024
High School Diploma -
Opelika High School
05-2011
Skills
- Team leadership
- Experience in staff supervision
- Accurate typing ability
- Detailed visual inspections
- Network and system management
- Client relationship management
- Quality improvement strategies
- Administrative coordination
- Technical problem-solving
- Management
- Critical thinking
- Experience with Kronos systems
- Communication skills
- Non-destructive testing
- Time management
- Proficient in Windows operating system
- Technical support
- Good Manufacturing Practices
- Quality control
- Proficient in typing at 55 wpm
- Attention to detail
- Inspection protocols
- Customer service
- Visio
- Precision measurement tools
- Practical laboratory skills
- Financial auditing
- Quality inspection (5 years)
- Quality control (5 years)
- Quality management
- ISO 9001 certification
- Manufacturing (7 years)
- SAP software proficiency
- Microsoft Programs
- Writing skills
- Production expertise
- Proofreading
- Data entry
- Data collection methods
- Technical blueprint interpretation
Certification
- Driver's License
- Certified Quality Engineer
- ASQC Certification
- Certified Quality Auditor
- HACCP Certification
- Certified Quality Technician
Timeline
Quality Technician/Documentation Specialist
Pratt & Whitney (contractor)
01.2024 - 12.2024
Quality Documentation Specialist
Neptune Technology Group (contractor)
07.2023 - 12.2023
Interim QC Manager
Sodexo
12.2022 - 04.2023
Lead QC Coordinator
Sodexo/ABM Industries
03.2021 - 06.2023
Senior Engineer
Quest Global (pratt and whitney)
2025 - Current
Bachelor of Science - Science
University of West Alabama
Associate of Science - Science
Southern Union State Community College
High School Diploma -
Opelika High School