Ebony Simpkins
Brooklyn,NY
Summary
Great customer service skills, motivated, responsible, and willing to learn. Skilled in working with customers and meeting quality standards of service. Experience with Microsoft Word, PowerPoint, internet, and email. Effective in both team and independent settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Freedom Care
Brooklyn, New York
03.2024 - Current
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
Mail Delivery Walker
Amazon
Manhattan, NY
09.2023 - 02.2024
- Sorted,scanned,and stacked packages on pallets.
- Delivered packages.Load
Groundskeeper
New York Aquarium
Brooklyn, NY
03.2023 - 10.2023
- Maintain cleanliness inside and outside of the park
- Engaged with the customers making sure they were satisfied by providing them with excellent customer service
- Ushered and maintained all safety precautions during performances of the wild animal shows.
Bus Matron
Lexia Transportation
Brooklyn, NY
05.2021 - 08.2022
- Assist mentally disabled adults on and off the bus to their program
- Maintained the safety of the clients, busdriver, and myself while the bus is in motion
- Engaged with the parents/guardians, and teachers for each student.
Housekeeping
Chelsea Piers fitness
Brooklyn, NY
10.2020 - 04.2021
- Performing a variety of cleaning activities such as sweeping, mopping, scrubbing, dusting, vacuuming, polishing, and doing laundry
- Ensuring women's locker rooms are cared for and inspected according to standards
- Protecting equipment and making sure there are no inadequacies.
Administrative Assistant
Moving The Right way
Haverstraw, NY
08.2017 - 03.2019
- Answered phone calls, email inquiries to schedule moving services
- Typed bids, estimates contracts and sending them to customers by fax or mail
- Sorted and distributed mail.
Retail
Manhattan Fruit Exchange
New York, NY
02.2013 - 07.2014
- Assist customers when needed
- Cut, packed and labeled different varieties of fruits, and vegetables products
- Restocked beverages and food products
- Lifted packages containing items that weighed from 2 to 50 pounds
- Maintained a clean and safe working environment
- Arranged customer orders presented refreshments when needed.
Cashier
Century 21 Department Store
New York, NY
09.2008 - 12.2010
- Responsible for my cash register
- Assist customers when needed
- Sorted and restocked packages from bulk area to its designated location
- Lifted packages containing items that weighed from 4 to 70 pounds.
Education
High School Diploma -
Morris High School
Bronx, New YorkCertification
Security guard license, Currently active
Timeline
Personal Care Assistant
Freedom Care
03.2024 - Current
Mail Delivery Walker
Amazon
09.2023 - 02.2024
Groundskeeper
New York Aquarium
03.2023 - 10.2023
Bus Matron
Lexia Transportation
05.2021 - 08.2022
Housekeeping
Chelsea Piers fitness
10.2020 - 04.2021
Administrative Assistant
Moving The Right way
08.2017 - 03.2019
Retail
Manhattan Fruit Exchange
02.2013 - 07.2014
Cashier
Century 21 Department Store
09.2008 - 12.2010
High School Diploma -
Morris High School
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