Summary
Overview
Work History
Education
Skills
Timeline
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Ebony Smith

Little Rock,AR

Summary

Human resources professional with solid foundation in HR operations and strategic planning. Known for ability to streamline processes and improve efficiency while maintaining compliance and fostering positive employee relations. Strong focus on team collaboration and achieving results, adaptable to changing organizational needs. Expertise includes talent management, conflict resolution, and policy implementation.

Overview

14
14
years of professional experience

Work History

Human Resource/Operations Manager

All Stars Logistics
08.2020 - 09.2023
  • Managed payroll processing for hundreds of employees, ensuring timely payment while adhering to strict budgetary guidelines.
  • Supported organizational growth through strategic workforce planning, identifying staffing needs and skill gaps to facilitate hiring decisions.
  • Streamlined HR processes by implementing new software and automated systems, enhancing efficiency and reducing manual workload.
  • Managed complex employee relations issues, conducting thorough investigations to ensure fair resolutions for all parties involved.
  • Implemented performance management system to align individual goals with company objectives, fostering a culture of continuous improvement.
  • Enhanced company culture by implementing employee engagement strategies, including team-building events and recognition programs.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Optimized benefits administration process by negotiating competitive insurance contracts and streamlining the enrollment process for employees.
  • Ensured compliance with federal, state, and local labor laws by staying current on regulations and updating company policies accordingly.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.

Paraprofessional

Little Rock School District
08.2009 - 09.2020
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Helped teacher prepare instructional material and displays.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
  • Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enforced rules and instructions to maintain discipline.
  • Helped teachers manage bus loading and unloading.
  • Took part in professional development workshops to boost skills.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Education

Bachelor of Science - Music

University Of Arkansas Pine Bluff
Pine Bluff, AR
05.2001

Skills

  • HR Policies Implementation
  • Employee Engagement Strategies
  • Diversity and Inclusion
  • Recruitment and selection
  • Payroll Administration
  • Onboarding and Orientation
  • Organizational Development
  • Compensation and benefits
  • Employee Onboarding
  • Recruitment and hiring
  • Policy Enforcement
  • Benefits and compensation management
  • Corrective Action Planning
  • Problem-Solving

Timeline

Human Resource/Operations Manager

All Stars Logistics
08.2020 - 09.2023

Paraprofessional

Little Rock School District
08.2009 - 09.2020

Bachelor of Science - Music

University Of Arkansas Pine Bluff

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Ebony Smith