EBONY SMITH
Dallas,US
Summary
Results-driven professional thriving in fast-paced environments, ensuring efficiency, safety, and exceptional service. Delivered high-quality personal care through assistance with daily living activities, medication management, and health monitoring. Focused on maintaining safe environments and effective communication with supervisors and family members.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Caregiver
Fidelis Senior Care
Midlothian, Texas
04.2025 - Current
- Personal Care: Assisted clients with activities of daily living (ADLs), including bathing, grooming, dressing, and toileting.
- Mobility & Safety: Safely transferred clients between beds, wheelchairs, and vehicles, reducing fall risks and supporting daily physical mobility.
- Health Monitoring: Observed and reported vital sign fluctuations or changes in health status to supervisors and family, facilitating timely interventions.
- Medication Management: Administered or prompted prescribed medications, ensuring accurate dosages aligned with care plans and enhancing adherence to treatment.
- Meal Preparation: Prepared balanced, nutritious meals customized to dietary restrictions and medical needs, promoting client health and satisfaction.
- Provided companionship by engaging clients in conversations and recreational activities.: Provided compassionate emotional support and engaged clients in meaningful social activities, hobbies, and light exercises.
- Household Maintenance: Performed light housekeeping duties, including laundry, linen changes, and general tidying of living spaces.
Paratransit Driver
Big Star
04.2025 - 07.2026
- Navigated local roads and traffic patterns to optimize route efficiency and ensure timely passenger transport.
- Performed basic repairs and maintenance actions to keep the vehicle working at peak performance.
- Worked a a different route every day based on changing passenger locations and destinations.
- Handled challenging passenger behavior with professionalism, ensuring a safe and respectful environment during transport.
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
Caregiver
Overture Homecare
01.2025 - 09.2025
- Assisted clients with activities of daily living, while promoting independence and quality of life.
- Facilitated clothing selection, personal care routines, food preparation, and medication reminders to enhance client comfort and well-being.
- Executed light housekeeping duties to uphold cleanliness standards, ensuring a safe and comfortable environment for patients.
- Secured safety during patient transfers using gait belt.
Customer Service Associate
Racetrac
10.2024 - 04.2025
- Maintained cleanliness and stocked products to enhance customer experiences.
- Ensured compliance with food safety standards during food preparation and handling.
- Greeted guests at RaceTrac registers, providing friendly and efficient service.
- Processed cash, card, and mobile payments through point-of-sale systems, ensuring accurate transactions.
Cleaner/House keeper
Exquisite Hands Cleaning
03.2024 - 10.2024
- Maintained cleanliness of floors, surfaces, restrooms, and common spaces to create a welcoming environment.
- Ensured high-quality cleanliness of various areas including floors surfaces restrooms and common spaces.
- Executed cleaning assignments to meet established high standards, ensuring consistent quality across all areas.
- Complied with health and safety regulations and adhered to company policies throughout all tasks.
Paratransit Operator
Highland Crossing
11.2023 - 10.2024
- Ensured punctual transportation services for clients, enabling timely arrivals for medical appointments and designated destinations.
- Coordinated communication with dispatch clients and facility staff, optimizing transit operations and enhancing service delivery.
- Addressed passenger concerns with professionalism and empathy, facilitating safe boarding and disembarking while ensuring a positive travel experience.
Assistant Account Manager
GardaWorld Security Services US
02.2022 - 09.2023
- Managed comprehensive security protocols to ensure safety of personnel and assets.
- Conducted investigations into security incidents and prepared detailed reports for management review.
- Collaborated with HR to develop and enforce access control policies to safeguard sensitive areas.
- Conducted investigations into security incidents prepared detailed reports for management.
Order Selector
Kohl's Distribution Center
DeSoto, Texas
12.2017 - 02.2022
- Instituted safety measures in return section, reducing workplace accidents and improving secure handling of products.
- Oversaw team of 50 associates, streamlining operations for precise and efficient shipment processing and merchandise restocking.
- Selected merchandise orders using RF scanners at Kohl's Distribution Center.
- Picked items from assigned warehouse aisles for outbound shipment.
- Verified merchandise accuracy against pick tickets and order labels.
Education
L. G. Pinkston High School
Dallas, TXSkills
- Medication administration
- Medication management
- Patient engagement
- Electronic health records
- Interpersonal communication
- Organization
- Time management
- Problem solving
- Adaptability
Certification
- CPR
- BLS
- Dementia
Accomplishments
- Delivered outstanding service
LANGUAGES
English
Timeline
Caregiver
Fidelis Senior Care
04.2025 - Current
Paratransit Driver
Big Star
04.2025 - 07.2026
Caregiver
Overture Homecare
01.2025 - 09.2025
Customer Service Associate
Racetrac
10.2024 - 04.2025
Cleaner/House keeper
Exquisite Hands Cleaning
03.2024 - 10.2024
Paratransit Operator
Highland Crossing
11.2023 - 10.2024
Assistant Account Manager
GardaWorld Security Services US
02.2022 - 09.2023
Order Selector
Kohl's Distribution Center
12.2017 - 02.2022
L. G. Pinkston High School