Ebony Smith
Bossier City,LA
Summary
Conscientious Quality Control Analyst develops procedures to comply with regulations and meet business requirements. Recognized for positive impact on material quality. Experienced in performing a wide range of tests on component materials and final products.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Quality Control Technician
Ronpak
Shreveport, LA
08.2025 - Current
- Inspected products with attention to detail to uphold quality standards.
- Executed quality-control responsibilities in accordance with established workplace procedures.
- Communicate quality concerns to team members and supervisors.
- Collaborated with coworkers to achieve production goals and streamline daily operations.
- Consistently arrived on time and fulfilled job responsibilities to support team effectiveness.
Shift Leader
Chipotle
Bossier, Louisiana
11.2024 - 08.2025
- Prepared food items following established recipes and portion sizes to ensure consistent quality and customer satisfaction
- Operated cash register, accurately handling transactions and ensuring efficient service for customers
- Greeted and assisted customers in a friendly and professional manner to enhance overall dining experience
Delivery Driver
Grubhub-Doordash
Shreveport, LA
01.2023 - 11.2024
- Loaded, transported, and delivered food items to clients and businesses safely and on time. Reviewed orders before and after delivery to ensure completeness, accuracy of charges, and customer satisfaction. ... Accepted payments for delivered items, ensuring proper transaction handling.
- Navigated Grubhub and DoorDash apps for pickup and dropoff instructions
- Communicated with customers about delivery status and order issues
- Verified orders before leaving restaurants for accurate handoff
Team Lead/Sales Representative
AT&T
Shreveport, LA
01.2021 - 01.2023
- Guided customers in selecting products and services tailored to their needs.
- Responded to customer inquiries and outlined available options to facilitate informed decisions.
- Answered customer questions and explained available options.
- Cultivated customer relationships, directly contributing to achieving sales targets.
Education
Associate Degree - Business
Northwest Louisiana College
Shreveport, LAHIGH SCHOOL DIPLOMA -
Bossier High School
Bossier City, LASkills
- Quality control
- Quality Assurance
- Quality Assurance Techniques
- Workplace Procedures and Standards
- Team Coordination and Support
- Reliability and timeliness
- Time Management and Organization
- Accountability and Professionalism
- Quality and Safety Awareness
- Team leadership
- Communication skills
Personal Information
- Driving License: Driver's License
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
- CPR Certification
- First Aid Certification October 2014 to Present
- Driver's License 2012 to Present
- Food Handler Certification
- ServSafe
- Insurance Producer License
Additional Information
License life and health insurance agent certification
Timeline
Quality Control Technician
Ronpak
08.2025 - Current
Shift Leader
Chipotle
11.2024 - 08.2025
Delivery Driver
Grubhub-Doordash
01.2023 - 11.2024
Team Lead/Sales Representative
AT&T
01.2021 - 01.2023
Associate Degree - Business
Northwest Louisiana College
HIGH SCHOOL DIPLOMA -
Bossier High School