Ebony Thomas
Rochester,NY
Summary
Dedicated and reliable professional with a strong work ethic, consistently demonstrating punctuality, honesty, and responsibility. Committed to executing tasks efficiently and thoroughly while striving to exceed expectations and uphold high standards. Known for a friendly demeanor, with the ability to adopt a serious approach when necessary to achieve goals. Quick learner, adaptable to new challenges, and authorized to work in the US for any employer.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Aldi Associate
ALDI
Rochester, NY
11.2025 - Current
- Cashier
- Stocking
- Providing excellent customer service
- Helping maintain a clean and friendly environment
Private Event Server
Tend Hospitality LLC
Atlanta, GA
08.2021 - 06.2025
- Provided exceptional service at upscale events, ensuring client satisfaction and seamless operations.
Catering Server
Levy Restaurants
Atlanta, GA
02.2023 - 06.2025
- Oversaw breakroom management, ensuring functionality of coffee machines and organization of supplies. Coordinated catering services for events, enhancing guest experiences.
Server
PORCHETTA & CO
Atlanta, GA
02.2022 - 08.2022
- Knowledge of Italian wine and food
- Executed order-taking processes to ensure efficient service delivery.
- Maintained full beverage service for guests. Assisted in creating a welcoming environment through attentive drink replenishment. Supported team members by ensuring all beverage stations were stocked and organized.
Shift Supervisor
MUY Hamburger Partners, LLC
Rochester NY
04.2018 - 03.2020
- Opening/closing the store
- Money management
- Overseeing staffing
- Order accuracy
Crew Member
Wendys
Rochester, NY
03.2013 - 09.2016
- Assisted team members in daily operations as a crew member. Supported management in training new hires. Progressed to supervisor role through dedication and teamwork.
- Facilitated guest experiences by providing exceptional service and support.
- Performed detailed cleaning tasks to ensure optimal facility upkeep.
- Achieved consistent customer satisfaction through expert management of grilling operations. Enhanced menu offerings by introducing innovative grilling techniques. Fostered a collaborative environment that improved team efficiency and service quality.
Education
High School Diploma -
School Of The Arts
Rochester, NY06.2014
Skills
- Effective communication
- Guest relations management
- Hospitality industry background
- Customer service in bartending
Certification
- Food Handler Certification March 2023 to March 2026
- ServSafe Alcohol March 2023 to March 2026
Timeline
Aldi Associate
ALDI
11.2025 - Current
Catering Server
Levy Restaurants
02.2023 - 06.2025
Server
PORCHETTA & CO
02.2022 - 08.2022
Private Event Server
Tend Hospitality LLC
08.2021 - 06.2025
Shift Supervisor
MUY Hamburger Partners, LLC
04.2018 - 03.2020
Crew Member
Wendys
03.2013 - 09.2016
High School Diploma -
School Of The Arts