Ebony Vancliff
Philadelphia,PA
Summary
Proactive Home Health Aide, Crew Leader, and Shift Manager with comprehensive experience in patient care, team supervision, and operational efficiency. Skilled in patient transport, medication administration, and staff training. Bringing strong abilities in behavioral management, client documentation, and safety protocols to advance in a dynamic role.
Overview
12
12
years of professional experience
Work History
Home Health Aide
Ameribest Homecare
12.2016 - 03.2020
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Monitored client's well-being, safety and comfort under direction of physician.
- Prepared high-quality nutritious meds for patients with disabilities and bad management conditions to promote better overall health and improve eating habits.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
- Maintained clean and well-organized environment to promote client happiness and safety.
Crew Leader
Burger King
07.2012 - 12.2015
- Inspected cleanliness, organization and safety of job sites after every shift.
- Developed and implemented strategies to enhance team performance, improve process and increase efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved employee issues, complaints and request for clarification to keep projects on track.
- Observed safety protocols and manufacture's instructions when using heavy machinery and equipment.
- Applied communication skills to interact with project stakeholders.
- Oversaw team contributions to project completions to streamline operations.
Shift Manager
Second Mile Center
02.2008 - 03.2012
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Generated reports to assess performance and make adjustments.
- Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Improved productivity initiatives, coordinating itinerary and scheduling appointments.
- Reviewed employee performance every (Timeframe) and delivered constructive feedback to improve weakness.
Education
High School Diploma -
West Philly High School
Philadelphia, PA06.1995
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Bathing Assistance
- Behavioral support
- Patient Transport
- Elder Care
- CPR/AED
- Personal Care Aide
- Bathing Support
- Special Needs Care
- Behavioral Management
- Client documentation
- First aid and safety
Timeline
Home Health Aide
Ameribest Homecare
12.2016 - 03.2020
Crew Leader
Burger King
07.2012 - 12.2015
Shift Manager
Second Mile Center
02.2008 - 03.2012
High School Diploma -
West Philly High School
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