Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ebony Walters

Memphis,TN

Summary

Accomplished Supervisor with 14years of active experience. Focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Organized and diligent with excellent written oral and interpersonal communication skills with a strong capacity to conduct independent research and complete tasks.

Overview

14
14
years of professional experience

Work History

Transportation/ SAP Supervisor

TBC CORPORATION
11.2018 - Current
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated schedules and communicated changes to customers.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Conducted comprehensive SAP SD training sessions for end-users to improve their system proficiency.
  • Configured SAP MM modules to align with company-specific requirements, ensuring seamless integration with existing systems.
  • Spearheaded the successful migration of legacy data to new SAP platforms for seamless integration.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
  • Fostered a culture of continuous improvement within the team by encouraging feedback from drivers on ways to enhance operational efficiency.
  • Developed strong relationships with clients through consistent communication and excellent customer service practices.
  • Enhanced safety measures by conducting regular vehicle inspections and enforcing strict adherence to regulations.
  • Maintained and verified time, transportation, financial, inventory and personnel records.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Collaborated with cross-functional teams for seamless coordination in supply chain processes.
  • Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Managed internal operational standards and productivity targets.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Collected customer feedback and made business adjustments to improve retention and satisfaction.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
  • Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
  • Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Shipping/ Receiving Operations Lead

Saddle Creek Logistics
Memphis, TN
11.2012 - 02.2018

Conducted comprehensive physical counts, ensuring accurate representation of stock levels in company records.

  • Performed timely reconciliation of physical counts against system data, enabling prompt resolution of any differences detected.
  • Inspected all goods for quality and quantity
  • Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
  • Led a team of professionals to achieve project goals on time and within budget constraints.
  • Assisted upper management in developing long-term strategic plans for departmental growth and success.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Applied root cause analysis techniques to identify underlying factors behind inventory discrepancies, recommending targeted solutions for improvement
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded materials and goods at designated locations for best project availability.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Enhanced overall warehouse efficiency with meticulous organization and proper storage of items.
  • Aided in the implementation of barcode scanning technology, expediting the audit process while increasing accuracy levels significantly.

Education

Graduated -

CRAIGMONT HIGH SCHOOL
Memphis, TN

Associate of Applied Science -

Southwest Community College

Skills

  • Inventory Control
  • Operations Management
  • Schedule development
  • Microsoft Excel proficiency
  • Forklift Operator Certification
  • Strong customer service skills
  • Management support
  • Freight forwarding
  • Red Prairie System
  • PKMS System
  • SAP System
  • ASW
  • Cognos
  • Kronos Workforce
  • WMS
  • Lean Certified
  • Quality control knowledge
  • OSHA Compliance
  • Six Sigma Knowledge
  • Managed Union associates

Timeline

Transportation/ SAP Supervisor

TBC CORPORATION
11.2018 - Current

Shipping/ Receiving Operations Lead

Saddle Creek Logistics
11.2012 - 02.2018

Graduated -

CRAIGMONT HIGH SCHOOL

Associate of Applied Science -

Southwest Community College
Ebony Walters