Ebony Washington
Hawthorne,USA
Summary
Experienced healthcare professional prepared for a role as a CNA. Strong foundation in patient care, safety protocols, and clinical skills. Valued for effective team collaboration and adaptability to changing needs. Known for reliability and achieving results in fast-paced environments. Skilled in communication, empathy, and problem-solving.
Overview
21
21
years of professional experience
Work History
CNA (Student In Training)
Cerritos Vista
09.2025 - 10.2025
- Assisted with daily living activities, promoting patient independence and comfort.
- Monitored over 20 vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness of patient rooms by ensuring that infection control procedures are followed.
Tax Specialist (Seasonal)
H&R Block
11.2022 - 02.2025
- Prepared and review over 150 federal, state, and local tax returns for individuals.
- Followed compliance with tax laws and regulations.
- Provided tax-efficient strategies to minimize tax liabilities and optimize financial outcomes for clients.
- Maintained strong relationships with clients.
- Supported clients during tax audits by tax authorities, assisting in audit responses and issue resolution.
Billing Specialist
Essex
01.2022 - 02.2025
- Handled over 100s of billing inquiries for residents and property management.
- Maintained quality relationships with property managers and accounting teams to resolve billing discrepancies and enhance operational efficiency.
- Assisted with Budgeting for Utilities
- Assisted with Acquisition/Disposition
- Worked on the sanitation team to improve trash pickup.
- Ensured accuracy statements for tenants and property owners.
- Compiled cost-saving reports for the department.
- Resolved tenant inquiries and maintained accurate financial records while ensuring regulatory compliance.
Billing Coordinator
Essex
09.2020 - 12.2021
- Coordinated billing processes for property management services, including rent, utilities, and maintenance fees.
- Supported the collection of payments and follow up on overdue accounts, addressing billing discrepancies as necessary.
- Assisted with month-end closing processes.
- Collaborated with about 20 property managers and accounting staff to resolve billing inquiries and discrepancies efficiently.
Assistant Property Manager
Covenant Management
02.2005 - 09.2020
- Assisted with lease administration.
- Assisted with rent collection, invoicing, and maintaining accurate records of financial transactions.
- Coordinated property maintenance and repairs, maintained relationships with contractors and vendors as needed.
- Responded to tenant inquiries and resolve issues promptly, ensuring high levels of tenant satisfaction.
- Conducted regular property inspections to identify maintenance needs and ensure compliance with safety and regulatory standards.
Facility Assistant
T.H.E Health And Wellness Center
06.2018 - 11.2019
- Supported staff and leadership with audits, site visits, and Joint Commission readiness.
- Maintained compliance for staff certifications and medical waste regulations.
- Managed payroll, inventory, purchase orders, and confidential patient/HR information.
Wellness Coordinator (Temporary Position)
The Joint Chiropractic
09.2017 - 02.2018
- Processed patient records and transactions using POS software.
- Delivered professional customer service and educated patients on wellness services.
- Assisted with marketing and patient outreach to grow clinic engagement.
Education
Certified Nurse Assistant Student - Nursing
JVS Healthworks Training Program
Los Angeles, CA10.2025
Certified Nurse Assistant Student - Nursing
Los Angeles Skills Academy
Long Beach, CA10.2025
Associate of Science - Business Administration
El Camino Community College District
Torrance, CA08.2025
Associate of Arts - Social & Behavioral Science
El Camino Community College District
Torrance, CA08.2025
Skills
- MS Office
- Range of motion exercises
- Benchmarking
- PowerPoint
- Yardi
- Problem Solving
- Feeding assistance
- Transfer techniques
- Activities of Daily Living (ADL) Support
- QuickBooks
- Tax Preparation
- Google Suite
- Budgeting
- Vital signs monitoring
- Professional bedside manner
Timeline
CNA (Student In Training)
Cerritos Vista
09.2025 - 10.2025
Tax Specialist (Seasonal)
H&R Block
11.2022 - 02.2025
Billing Specialist
Essex
01.2022 - 02.2025
Billing Coordinator
Essex
09.2020 - 12.2021
Facility Assistant
T.H.E Health And Wellness Center
06.2018 - 11.2019
Wellness Coordinator (Temporary Position)
The Joint Chiropractic
09.2017 - 02.2018
Assistant Property Manager
Covenant Management
02.2005 - 09.2020
Certified Nurse Assistant Student - Nursing
Los Angeles Skills Academy
Associate of Science - Business Administration
El Camino Community College District
Associate of Arts - Social & Behavioral Science
El Camino Community College District
Certified Nurse Assistant Student - Nursing
JVS Healthworks Training Program