Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ebony Cephas

Harrington,DE

Summary

Dynamic Medical Assistant with extensive experience at Bayhealth Medical Group, skilled in electronic health records and patient communication. Proven ability to enhance patient care through effective teamwork and compassionate support. Adept at administering medications and performing laboratory tests, ensuring compliance with HIPAA regulations while maintaining confidentiality.

Overview

12
12
years of professional experience

Work History

Medical Assistant

Bayhealth Medical Group
Milford, DE
12.2020 - Current
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Administered injections, medications and treatments as directed by the physician.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Collected samples from patients for laboratory testing purposes.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Medical Assistant

LA RED Health Center
Georgetown, DE
08.2015 - 12.2020
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Administered injections, medications and treatments as directed by the physician.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Collected samples from patients for laboratory testing purposes.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Assisted back office patient processes to reduce office wait times.

Registrar

Beebe Medical Center
Rehoboth Beach, DE
12.2013 - 08.2015
  • Collected copayments at the time of service according to established policies and procedures.
  • Provided support in arranging interpreters for non-English speaking patients as required.
  • Processed payments from patients including cash, check, and credit card transactions.
  • Coordinated prior authorizations with third party payers when necessary.
  • Managed a multi-line telephone system to answer incoming calls promptly and courteously.
  • Greeted patients and visitors upon arrival to the office.
  • Responded to inquiries from external sources such as insurance companies or other healthcare providers.
  • Adhered to HIPAA privacy requirements when handling confidential patient information.
  • Participated in training sessions to stay current on changes in regulations affecting front desk operations.
  • Verified patient's insurance coverage and eligibility for services.
  • Resolved customer complaints in a professional manner while adhering to organizational guidelines and policies.
  • Maintained accurate records in the EMR of all patient encounters.
  • Performed basic administrative tasks such as filing, data entry, faxing documents.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Education

Certification - Child Advocacy

Wilmington University
New Castle, DE
05-2025

Certification - Certified Nursing Assistant

TriState Technical School
Laurel, DE
05-2012

High School Diploma -

Seaford Senior High School
Seaford
06-1995

Some College (No Degree) - Behavioral Sciences

Wilmington University
New Castle, DE

Skills

  • Electronic health records
  • Vital signs monitoring
  • Laboratory testing
  • Medication administration
  • Patient preparation
  • HIPAA compliance
  • Team collaboration
  • Appointment scheduling
  • Patient communication
  • Time management
  • Reliable team player
  • Compassionate
  • Sterilization techniques
  • Ear irrigation
  • Vital sign monitors
  • Medical records confidentiality
  • Electrocardiography (EKG)
  • Specimen labeling
  • Direct patient care
  • Phlebotomy
  • Patient assessments

Affiliations

  • American Legion Auxiliary Member
  • American Legion Auxiliary Vice President

Timeline

Medical Assistant

Bayhealth Medical Group
12.2020 - Current

Medical Assistant

LA RED Health Center
08.2015 - 12.2020

Registrar

Beebe Medical Center
12.2013 - 08.2015

Certification - Child Advocacy

Wilmington University

Certification - Certified Nursing Assistant

TriState Technical School

High School Diploma -

Seaford Senior High School

Some College (No Degree) - Behavioral Sciences

Wilmington University

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