Ebony White
Lubbock
Summary
Dynamic and reliable professional with extensive experience at McClane, excelling in sanitation operations and compliance. Proven problem-solver skilled in chemical handling, training staff, and enhancing service delivery. Adaptable team player committed to fostering customer satisfaction and operational efficiency, consistently implementing solutions that improve processes and reduce risks.
Overview
7
7
years of professional experience
Work History
Sanitation Worker
McClane
09.2024 - 10.2025
- Oversaw daily sanitation operations, ensuring compliance with health and safety regulations.
- Trained new staff on proper sanitation procedures and equipment usage.
- Conducted regular inspections of facilities to identify cleanliness issues and implement solutions.
- Coordinated waste disposal processes, optimizing efficiency and reducing contamination risks.
- Maintained inventory of cleaning supplies, ensuring availability for uninterrupted service delivery.
Customer Service Representative
VXI Global
10.2022 - 04.2024
- Resolved customer inquiries and complaints efficiently through active listening and problem-solving techniques.
- Provided product information and support to enhance customer satisfaction and retention.
- Navigated CRM software to document interactions and track customer issues effectively.
- Collaborated with team members to improve service delivery processes and response times.
- Analyzed customer feedback to identify trends and recommend service improvements.
Cashier Team Lead
United Supermarkets
01.2019 - 07.2021
- Process customer transactions efficiently at register, ensuring accuracy and speed.
- Maintain cleanliness and organization of checkout area to enhance customer experience.
- Assist in training new cashiers on operational procedures and company policies.
- Resolve customer inquiries and issues with professionalism to foster satisfaction.
Education
High School Diploma - Business
Lubbock High
Lubbock, TX07.2020
Skills
- Chemical handling
- Problem-solving
- Reliable and dependable
- Adaptable and flexible
- Customer inquiry and response
Timeline
Sanitation Worker
McClane
09.2024 - 10.2025
Customer Service Representative
VXI Global
10.2022 - 04.2024
Cashier Team Lead
United Supermarkets
01.2019 - 07.2021
High School Diploma - Business
Lubbock High