Ebony Williams II
San Bernardino,CA
Summary
Dynamic leader with a proven track record at On The Spot Protein & Energy Bar, enhancing customer loyalty and streamlining operations for peak efficiency. Excelled in staff training and inventory management, boosting revenue through innovative marketing. Skilled in building strong relationships and delivering exceptional customer service, demonstrating both problem-solving abilities and an outgoing personality. I have also been in the workforce since I was sixteen years old and have so much experience in sales. I have been serving for three years with a year of car sales and I am currently studying to get my finance licenses. I am currently growing my personal brand and helping my family business. I am a highly motivated individual seeking success.
Overview
3
3
years of professional experience
Work History
Bar Manager
On The Spot Protein & Energy Bar
08.2024 - Current
- Close out cash register and prepared cashier report at close of business.
- Create a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversee maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentor and train staff members to ensure exceptional customer service standards.
- Streamline inventory management for optimal stock levels and reduced waste.
- Create effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Develop strong relationships with suppliers, negotiating favorable terms and pricing.
- Enhance team productivity through effective scheduling and task delegation.
- Increase revenue with creative marketing initiatives and promotional events.
Server/Bartender
Benjarong Thai Cuisine
02.2023 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Serve food and beverages promptly with focused attention to customer needs.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Car Salesperson
Fontana Hyundai
05.2022 - 02.2023
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Education
Associate Of Business Administration - Financial Management
San Bernardino Valley College
San Bernardino, CAHigh School Diploma - Kinesiology
Redlands East Valley High School
Redlands, CA06.2019
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Training and mentoring
- Bar management
- Staff scheduling
- Inventory management
Timeline
Bar Manager
On The Spot Protein & Energy Bar
08.2024 - Current
Server/Bartender
Benjarong Thai Cuisine
02.2023 - Current
Car Salesperson
Fontana Hyundai
05.2022 - 02.2023
Associate Of Business Administration - Financial Management
San Bernardino Valley College
High School Diploma - Kinesiology
Redlands East Valley High School
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