Ebony Young
Durham,NC
Summary
Detail-oriented courier contractor specializing in delivery logistics and route optimization. Managed route planning and package handling to ensure timely deliveries while complying with HIPAA regulations. Enhanced operational efficiency through innovative strategies, achieving 100% accuracy in delivery logs.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Courier Contractor
Owner Couriers Elite
Durham, North Carolina
06.2024 - Current
- Transported medical specimens, pharmaceuticals, and healthcare supplies to hospitals, labs, and clinics.
- Ensured strict compliance with HIPAA regulations during medical transport activities.
- Achieved 100% accuracy in logging deliveries and adhering to medical handling procedures.
- Delivered packages across designated routes, ensuring timely and secure transport.
- Coordinated with dispatch on route changes and delays, ensuring service reliability during critical deliveries.
- Optimized delivery routes with GPS and real-time tracking, enhancing delivery efficiency and minimizing delays.
- Managed on-call rotation schedule to maintain adequate staffing for medical emergencies during evenings and weekends. during evenings and weekends to promptly address medical emergencies.
Medical Courier Driver
LabCorp
Durham, North Carolina
08.2024 - 07.2026
- Operated company vehicle for scheduled and on-demand pick-ups and deliveries within designated routes, ensuring timely and secure transport of medical specimens.
- Provided emergency and after-hours courier service, responding promptly to urgent medical delivery requests
- Verified proper labeling and documentation for specimens to ensure compliance with LabCorp and regulatory standards, minimizing errors in deliveries.
- Maintained transport logs and records using handheld devices and LabCorp's internal tracking system to enhance tracking accuracy and accountability.
- Trained in specimen rejection criteria, identifying and reporting issues like incorrect labeling, leakage, or improper packaging to uphold quality standards.
Phelbotomist
Insight Global
Raleigh, North Carolina
08.2022 - 07.2024
- Verified patient information before specimen collection to ensure accuracy.
- Executed venipuncture and blood collection procedures in accordance with established standards.
- Maintained precise patient records throughout phlebotomy process for compliance.
- Communicated effectively with patients to reduce anxiety during procedures.
- Delivered quality patient care through timely collection and transport of clinical specimens.
- Ensured phlebotomy cart and station remained fully stocked and organized.
PRN Patient Transportation
Providence Transportation
Lexington, North Carolina
02.2018 - 07.2022
- Transported behavioral health patients between facilities and appointments, ensuring comfort and well-being throughout the journey.
- Coordinated with hospital staff for seamless patient handoff, ensuring adherence to transport instructions to maintain continuity of care.
- Assisted patients with entering and exiting vehicle, customizing support based on mobility and medical conditions to enhance comfort and safety.
- Followed safety protocols, HIPAA regulations, and company policies to maintain patient confidentiality and secure transport.
- Conduct pre-trip and post-trip vehicle inspections, ensuring proper maintenance, and cleanliness.
Education
High School Diploma -
Guilford Technical Community College
Jamestown, NC05-2003
Skills
- Medical transport logistics
- Medical transport protocols
- Route optimization
- Operational management
- Time management
- Crisis management
- Reliability
- Regulatory compliance
Certification
- HIPPA Certification (Active)
- Bloodborne Pathogens Certification (Active)
- TWIC card (Active)
- TSA (Active)
Custom Section 1
- Lyft Driver
- Uber Driver
- Spar Driver
Timeline
Medical Courier Driver
LabCorp
08.2024 - 07.2026
Courier Contractor
Owner Couriers Elite
06.2024 - Current
Phelbotomist
Insight Global
08.2022 - 07.2024
PRN Patient Transportation
Providence Transportation
02.2018 - 07.2022
High School Diploma -
Guilford Technical Community College