Highly accomplished, proactive,senior HR professional dedicated to providing impressive human resource operational leadership for small and large corporations. Proven success in building high performing teams, improving company effectiveness and expertly facilitating Front Line Leadership.
Overview
16
16
years of professional experience
Work History
Area Human Resources Manager
Oldcastle Infrastructure
05.2021 - Current
Lead and participate in key projects to drive HR strategies and improves our business strategic imperatives
Ensure 100% compliance through consistent application and integration of policies, procedures and best practices
Influence and communicate with all levels of the organization, from Production team members to Senior Leadership
Assist leadership professionals with performance management and employee development programs
Manage training programs to ensure employees and organizational needs are met
Serve as a coach to Area General Managers and Front-Line Leaders
Ensure employee relations issues are properly identified, reported, investigated and resolved
Promote a positive work culture by driving team engagement initiatives and employee advocacy
Lead key HR processes including compensation, merit and bonus planning
Facilitate talent reviews and performance management processes using temporary tools and processes
Work collaboratively with Union leadership (where applicable) to maintain positive relations
Responsible for compensation planning, including annual merit & bonus process.
Human Resources Manager/Store Human Resources Manager
Citi Trends
09.2020 - 05.2021
Supported 200 stores of 12 associates
Served as the key point of contact for both associate and management for all areas of HR policies and procedures
Advised and support managers in resolving associate issues
Responded to EEOC and regulatory complaints
Identified issues; developed plans and counseled management regarding areas, which impact the distribution center from a cost a trend perspective
Directed recruiting, interviewing and selection of employees to fill vacant positions
Directed new employee orientations to foster positive attitude towards company goals
Represented the Company at personnel related hearings and investigations
Investigated, reviewed, and responded as needed to complaints of harassment and discrimination
Ensured day to day company and governmental compliance with all standard HR practices and processes
Including workers’ compensation, ADA and FMLA
Knowledge of Federal, State and Local labor laws and regulations
Provided effective coaching to management and hourly associates on varied HR issues and concerns
Maintained a high level of confidentiality
Provided or obtained necessary training for DC Supervisors and Managers.
Human Resources Manager
Boral Stone Products
06.2019 - 09.2020
Supported 300 employees
Served as the key point of contact for both employees and management for all areas of HR policies and procedures
Worked closely with the Plant Manager
Supported HR functions for all employees in plant
Executed and championed implementation of corporate HR strategy and initiatives
Advised and supported managers in resolving employee issues
Responded to EEOC and regulatory complaints
Identified issues; developed plans and counseled management regarding areas, which impact the distribution center from a cost a trend perspective
Directed recruiting, interviewing and selection of employees to fill vacant positions
Directed new employee orientations to foster positive attitude towards company goals
Investigated, reviewed, and responded as needed to complaints of harassment and discrimination
Ensured day to day company and governmental compliance with all standard HR practices and processes
Including workers ‘compensation, ADA and FMLA
Knowledge of Federal, State and Local labor laws and regulations
Provided effective coaching to management and hourly associates on varied HR issues and concerns
Maintained a high level of confidentiality.
Human Resources Director
The Hollinger Group/Vibra Healthcare
12.2018 - 06.2019
Supported 188 healthcare professionals
Served as the key point of contact for both employees and management for all areas of HR policies and procedures
Worked closely with the facility’s Sr
Executive Director
Supported HR functions for SNF, Rehab, Assisted Living, Long Term, and Memory Care
Executed and champion implementation of corporate HR strategy and initiatives
Advised and supports managers in resolving employee issues
Responded to EEOC and regulatory complaints
Identified issues; developed plans and counseled management regarding areas, which impact the distribution center from a cost a trend perspective
Directed recruiting, interviewed, and selected employees to fill vacant positions
Directed new employee orientations to foster positive attitude towards company goals
Represented the distribution center at personnel related hearing and investigations
Investigated, reviewed, and responded as needed to complaints of harassment and discrimination
Ensured day to day company and governmental compliance with all standard HR practices and processes
Including workers’ compensation, ADA and FMLA
Knowledge of Federal, State and Local labor laws and regulations
Provided effective coaching to management and hourly associates on varied HR issues and concerns
Maintained a high level of confidentiality.
Distribution Center Human Resources Manager/Store Human Resources Manager
Citi Trends
09.2014 - 12.2018
Supported Distribution Center of 300 associates
Supported 119 stores of 12 associates
Served as the key point of contact for both associate and management for all areas of HR policies and procedures
Advised and supported managers in resolving associate issues
Responded to EEOC and regulatory complaints
Identified issues; developed plans and counseled management regarding areas, which impact the distribution center from a cost a trend perspective
Directed recruiting, interviewed, and selected employees to fill vacant positions
Directed new employee orientations to foster positive attitude towards company goals
Represented the distribution center at personnel related hearings and investigations
Investigated, reviewed, and responded as needed to complaints of harassment and discrimination
Ensured day to day company and governmental compliance with all standard HR practices and processes
Including workers’ compensation, ADA and FMLA
Knowledge of Federal, State and Local labor laws and regulations
Provided effective coaching to management and hourly associates on varied HR issues and concerns
Maintained a high level of confidentiality
Provided or obtained necessary training for DC Supervisors and Managers.
Regional Human Resources Generalist
Masonite
12.2012 - 03.2014
Performed human resources related duties at the professional level carried out responsibilities in all the following functional areas: employee relations, training, employment and affirmative action and employment equity programs
Partnered with employees and management to communicate various human resources policies, procedures, laws, standards, and government regulations
Conducted exit interviews and analyze data, making recommendations to the management team for corrective and continuous improvement
Responded to employee complaints, harassment, allegations, and civil rights complaints
Represented the company for unemployment claims
Facilitated and/or provides training (including orientation) to the workforce
Maintained and coordinated employee recognition programs
Interviewed, screened, and recruited job applicants to fill entry level, professional, management and technical job openings
Coordinated all employment procedures and conduct new hire orientation
Worked with leadership in coaching and developing the management team
Contributed to team effectiveness by assisting in other areas as needed.
Human Resources Manager
Lowe’s Home Improvement
07.2012 - 11.2012
Responsible for recruiting and ensuring selection, placement, promotion, transfer, and separation of employees is consistent with Company policy and complies with local, state, and federal law
Developed, guided, and conducted employee training and development programs
Monitor development of master training plan, ongoing training programs and consistent employee career development
Provided guidance and direction to business leaders on HR issues
Direct the development, implementation and administration of HR policies and programs to support the company’s business objectives and maintain positive employee relations
Monitored employment law compliance across the organization
Ensured employee communications are effective and consistent at all the satellite locations; maintain positive employee relations
Directed development and execution of various employee relations programs to maintain positive employee relations status
This includes employee coaching, open door policies, employee recreation programs, employee assistance program, and new employee orientation
Assured an effective performance management process is utilized for all employees
Managed investigations and resolution of ongoing employee relations issues
Anticipate problems whenever possible, and develop, recommend, and initiate appropriate steps for resolution
Assisted locations with coordinating any community and public relations efforts to project the company’s good corporate citizen image.
Human Resources Representative (Benefits/Risk Technician)
Chester County Government
09.2009 - 07.2012
Managed the County’s self-insured workers’ compensation program; process claims, assures proper medical care, initiates investigations, coordinates medical and rehabilitative services and coordinates work status with department managers
Maintained appropriate medical and OSHA records
Typed reports and correspondence related to claims
Maintained employee files for workers’ compensation, life insurance, health insurance, short-term disability, long-term disability, and retirement benefit data
Processed insurance-related claims, including auto, property, general liability, public official liability, and law enforcement liability
Received lawsuits and forwards to the appropriate insurance company with an established time frame.
Recruiting/Employee Relations Supervisor
Spherion at Hewitt Associates
08.2008 - 01.2009
Managed HR function for Client Services Division
Managed a staff of 100 Human Resources Reps that support Fortune 100 clients regarding Annual Enrollment, payroll, and general policies and procedures
Assisted top management in planning, development, implementation, and evaluation of activities
Responsible for division file auditing and processing background checks for applicants
Responsible for identifying and recruiting qualified candidates to ensure achievement of staffing goals
Performed skill set matching to ensure an adequate talent pipeline
Provided Senior Leaders with metrics on attrition and cycle time
Counseled and coached team on behavioral performance issues and took corrective actions to reduce attrition
Partnered in developing and driving strategies to promote corporate and business unit objectives
Performed employee relation investigations on escalated issues to reach resolution
Ensured compliance with State and Federal law (Title VII, ADA, ADEA, FMLA, and FLSA).
Human Resources/Benefits/Risk Management Intern
Chester County Government
10.2007 - 04.2008
Sourced, screened, and evaluated potential candidates
Coordinated, moderated, and directed the selection and evaluation process with hiring managers and decision makers
Conducted on-site safety inspections
Knowledgeable of insurance industry standards.
Education
Master of Arts - Human Resources Management and Human Resources Development
Webster University
Bachelor of Arts - Journalism and Mass Communications, Public Relations, African American Studies