Ebrima Ceesay
The Bronx
Summary
Dedicated and detail-oriented college freshman with a strong background in appliance repair and customer service. Holds a Universal EPA license and multiple HVAC certifications. Seeking to apply technical expertise and customer service skills in a professional environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Appliance Service Technician
Various Locations
04.2023 - 02.2025
- Diagnosed and repaired a variety of home appliances, including refrigerators, ovens, and washing machines
- Provided excellent customer service, ensuring customer satisfaction and repeat business
- Managed inventory and ordered parts to complete repairs efficiently
- Self-motivated, with a strong sense of personal responsibility.
Associate
Acme Markets
07.2021 - 01.2023
- Assisted customers with product selection and checkout, ensuring a positive shopping experience
- Managed stocking and organization of store shelves to maintain a clean and orderly environment
- Handled cash register operations and processed transactions accurately
- Developed and implemented strategies to increase customer satisfaction and engagement.
Machine Operator
Tremec Corporation
05.2018 - 02.2021
- Operated precision machinery to manufacture high-performance transmissions for Corvette vehicles
- Monitored production quality and ensured products met strict manufacturing standards
- Troubleshot and resolved machine issues to minimize downtime and maintain efficiency
- Set up and adjusted equipment and properly configured machines for daily operation.
Education
Freshman -
SUNY Westchester Community College
Valhalla, NY01.2029
Certificate in Appliance and HVAC Services and Installation -
Apex Technical School
Queens, NY03.2024
Skills
- HVAC and appliance repair
- Customer service
- Technical troubleshooting
- Inventory management
- Communication and teamwork
- Problem-solving
- Friendly, positive attitude
Certification
- Universal EPA License
- Appliance and HVAC Services and Installation Certification
Timeline
Appliance Service Technician
Various Locations
04.2023 - 02.2025
Associate
Acme Markets
07.2021 - 01.2023
Machine Operator
Tremec Corporation
05.2018 - 02.2021
Certificate in Appliance and HVAC Services and Installation -
Apex Technical School
Freshman -
SUNY Westchester Community College
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