Ebru Yonak
Traverse City,MI
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
13
13
years of professional experience
Work History
Tasting Room Server/bartender
Acoustic Tap Room
01.2023 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Deli Cook and Cashier
Westside Beverage Company
07.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs
- Ran Deli, making pizzas and sandwiches, and creating prep and order lists
- Stocked, tagged and displayed merchandise as required.
Kitchen Manager
The Big Salad
03.2022 - 07.2022
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Kitchen Prep Cook
Frankenmuth Farmers Market
10.2018 - 10.2020
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Plated and garnished
- Served and help maintain guests needs and desires
Garde Manger/Food Prep/Expeditor/Cashier/Barista
Fralia's
08.2015 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
Sandwich Maker/Prep Cook/Salad Bar Manager/Baker
Zabby And Elf's Stone Soup
08.2011 - 08.2014
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
Barista/Manager
Grey Dog Cafe
06.2010 - 06.2011
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Education
No Degree - Business/Design/Theatre
Michigan State University
East Lansing, MIAssociate of Arts - Theatre
Lansing Community College
Lansing, MI06.2000
High School Diploma -
Heritage High School
Saginaw, MI06.1994
Skills
- Glassware Polishing
- Special Dietary Requirements
- Dessert Preparation
- Cash Handling
- Cocktail Knowledge
- Beverage Preparation
- Stocking and Replenishing
- Dining Room Monitoring
- Greeting and Seating Guests
- Natural Leadership
- Waiting Tables
- Bus Tables
- Conflict and Complaint Resolution
- Food Sales and Promotion
- Anticipating Guest Needs
- Warm and Friendly
- Guest Satisfaction
- Server Training
Languages
Turkish
Native or Bilingual
Timeline
Tasting Room Server/bartender
Acoustic Tap Room
01.2023 - 03.2023
Deli Cook and Cashier
Westside Beverage Company
07.2022 - 12.2022
Kitchen Manager
The Big Salad
03.2022 - 07.2022
Kitchen Prep Cook
Frankenmuth Farmers Market
10.2018 - 10.2020
Garde Manger/Food Prep/Expeditor/Cashier/Barista
Fralia's
08.2015 - 06.2017
Sandwich Maker/Prep Cook/Salad Bar Manager/Baker
Zabby And Elf's Stone Soup
08.2011 - 08.2014
Barista/Manager
Grey Dog Cafe
06.2010 - 06.2011
No Degree - Business/Design/Theatre
Michigan State University
Associate of Arts - Theatre
Lansing Community College
High School Diploma -
Heritage High School
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