Program Assistant
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Analyzed program effectiveness to optimize workflows.
- Offered reception coverage to relieve staff during absences or breaks.
- Fostered relationships to define programming needs and strengthen organizational standing.
- Ensured compliance with organizational policies and procedures while administering programs.
- Partnered with program management on recommendations, process improvements and corrective action plans.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.