- Video Gaming
- Photography
- Historical Exploration
Ebuka Nnacheta
Atlanta
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
The Convenience Store
08.2023 - 08.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed routine store inventories.
- Trained and managed associates in customer service and sales techniques.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
Studio Manager
Rex 1 Studio
01.2023 - 07.2023
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
- Streamlined studio operations by implementing efficient scheduling and project management systems.
- Oversaw the design and execution of marketing materials for the studio, increasing brand visibility and attracting new clients.
- Developed and implemented strategies to increase studio visibility and reach more clients.
- Implemented marketing strategies to promote studio to potential clients.
- Recruited, trained, and developed high-performing and customer-focused team from scratch.
- Implemented digital asset management system, improving accessibility and organization of project files.
- Negotiated contracts and agreements with freelancers and external vendors, ensuring favorable terms for studio.
- Enhanced studio's operational efficiency by implementing new inventory management system.
- Managed scheduling and logistics for studio bookings, maximizing studio utilization.
Photographer
Vantage Studio
03.2019 - 12.2022
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Maintained a professional demeanor while interacting with diverse clientele and adapting to various event settings and challenges.
- Completed complex photo shoots at indoor and outdoor venues.
Education
Associate of Arts - Management
Global College Malta
Smart City, Malta08-2024
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Time management
- POS systems
- Microsoft Office Suite
- Database management
- Photo editing
- Adobe photoshop
- Digital photography
- Social media
- Retouching and color correction
- Advanced camera skills
- Project management
- Fashion photography
- Superb attention to detail
- Budgeting and finance
Interests
Timeline
Assistant Store Manager
The Convenience Store
08.2023 - 08.2024
Studio Manager
Rex 1 Studio
01.2023 - 07.2023
Photographer
Vantage Studio
03.2019 - 12.2022
Associate of Arts - Management
Global College Malta
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