Motivated professional with a variety of powerful skills. Highly compassionate and friendly, with a strong focus on patient care. Dedicated to uplifting and encouraging others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
Baylor Scott and White Hospital
Waxahachie, TX
09.2022 - Current
Organized patient records, charts, and other documents in an orderly manner.
Maintained inventory of medical supplies and equipment in health unit.
Conducted quality assurance checks on all patient records for accuracy and completeness.
Coordinated communication between various departments within the facility regarding patient care needs.
Participated in team meetings regarding policy changes or improvements within the health unit.
Responded to patient call lights quickly and expedited appropriate follow-through.
Managed and updated patient records with attention to confidentiality and accuracy in a fast-paced environment.
Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
Ensured the cleanliness and organization of the nursing station and patient areas to maintain a safe environment.
Coordinated patient admissions, transfers, and discharges to ensure seamless workflow and patient satisfaction.
Provided administrative support to healthcare teams, including data entry, filing, and preparing reports.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Maintained awareness of government regulations, health insurance changes and financing options.
Patient Care Technician
Baylor Scott and White Hospital
Waxahachie, TX
02.2021 - 09.2022
Provided direct patient care and assistance to healthcare team members.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Explained treatment procedures to patients and their families.
Collected specimens such as urine samples for testing purposes according to established protocols.
Participated in quality improvement activities within the department.
Helped create a safe environment by following infection control policies.
Responded quickly in emergency situations by providing appropriate first aid measures.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Assisted with patient admissions, discharges and transfers.
Recorded patient conditions and vital signs before and after medical operations.
Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Notified senior staff of patient emergencies to optimize outcomes.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Identified patients' requirements by promptly attending to call signals and signal lights.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
BBA - Healthcare Administration
Abilene Christian University
Abilene, TX
Skills
EMR updating
Stress management techniques
Experience with Microsoft Office
Medical terminology proficiency
Records management
Critical thinking abilities
Workflow coordination
Time management
Epic systems
Excellent verbal and written communication
Emergency readiness
Patient safety
Strategic planning
Problem solving
Certification
Healthcare Provider BLS/CPR Certification- American Heart Association.
References
References available upon request.
Timeline
Health Unit Coordinator
Baylor Scott and White Hospital
09.2022 - Current
Patient Care Technician
Baylor Scott and White Hospital
02.2021 - 09.2022
Healthcare Provider BLS/CPR Certification- American Heart Association.
BBA - Healthcare Administration
Abilene Christian University
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