Desiree Willis
Cypress,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
Gecko Robotics
2019.11 - 2023.03
- Supervised and assisted with administrative tasks, office layout planning, new office developments, virtual birthday cards, mail management, and executive staff calls and visitors
- Managed facilities, catering, security services, and various inventories including office supplies, café provisions for an office of 50 employees
- PPE, safety supplies, office furniture, operational resources, and marketing materials
- Conducted space planning for office expansions, collaborated with real estate vendors, and oversaw company's truck fleet
- Organized company events such as picnics, team-building activities, retreats, and training sessions for all offices with event participation being between 200-300 employees
- Facilitated onboarding process for new employees and managed calendars and meetings for HR and
- Operations
- Handled accounts payable, approved expenses, and managed petty cash using Expensify
- Input data into EHS and HR software systems like Ironclad, Contractsafe, IS NetWorld, and Gensuite
- Coordinated Operations interviews for multiple offices using Greenhouse and Bamboo for hiring.
Operations Coordinator
YES Prep Public Schools
2018.06 - 2019.11
- Oversaw daily administrative operations and resolved issues related to the Front Office
- Managed attendance reports, records, and communication with teachers to ensure accurate attendance for 1000 plus students
- Handled attendance-related tasks such as processing correction forms, creating rosters for trips, and issuing warning letters to parents
- Maintained the entire office area, including reception, storage rooms, and conference rooms
- Assisted in office security by providing ID badges to employees and students
- Managed travel reimbursements, purchasing documents, and assisted in maintaining school records
- Ensured coverage for classes and duties when staff members were absent
- Ensured compliance with state, federal, and organizational policies regarding student data
- Assisted the Director of Campus Operations in supervising auxiliary services such as transportation and foodservice
- Monitored various data related to attendance, grade reporting, and special programs
- Assisted in the grade reporting verification process under the Director of Campus Operations.
Office Administrator
Simon Property Group
2017.03 - 2018.06
- Executed general office administrative duties such as ordering supplies, preparing responses to complaints, managing vehicle titles and insurance, drafting documents, and generating reports
- Managed recruitment, onboarding, terminations, promotions, and other personnel changes using SAP HR for an office of 30 staff members and 125 security staff
- Inputted payroll and time entries into PeopleSoft and maintained compliant filing systems
- Supervised and trained administrative personnel, conducting annual evaluations
- Coordinated tasks among administrative staff for departmental support and timely completion of work
- Monitored and tracked the administrative budget to ensure fiscal year funds availability
- Oversaw property financial operations including AP, AR, procurement, petty cash, and property budgets
- Managed marketing events, promotions, sponsorships, and programs
- Coordinated short-term leasing activities, including agreements and tracking milestones in SLIM or OneWorld
- Collected and processed monthly rent, tenant sales, and overage rent.
Sr. Secretary
University of Texas MD Anderson Cancer Center
2015.07 - 2017.01
- Supported MD Anderson's vision and mission
- Directed calls and mail to appropriate staff, oversaw service calls for equipment, and acted as IT backup
- Procured office supplies and equipment, managed purchase requisitions, check requests, and petty cash
- Coordinated daily operations, managed calendars, reconciled purchase orders, and handled faculty reporting for an office of 15 staff employees and 5 director level faculty members
- Arranged meetings, prepared materials, set up WebEx, and created/edit PowerPoint presentations
- Inputted expense reports into Concur and monitored fiscal expenditures for funds and grant cost centers
- Planned and executed events and Grand Rounds, tracked division assets and inventory, maintained computer skills
- Coordinated Houston Food Bank Drive and Adopt a Family programs
- Managed travel arrangements and reimbursement forms
- Scheduled interviews and collected feedback, assisted with faculty schedules for vacations and absences.
Executive Assistant to the Chief Executive Officer
Awnline Global Communications
2014.01 - 2015.06
- Provided administrative support to CEO and staff, adapting procedures to meet deadlines
- Managed CEO's email, scheduled meetings, arranged travel, and maintained office operations
- Controlled inventory, managed facility maintenance, and organized electronic and hard copy files
- Assisted with writing proposals and letters for the leadership team
- Processed purchase and sales orders, managed shipping, quotes, credit applications, invoicing, and accounts receivable
- Generated leads and managed contracts in Salesforce, recorded checks, processed credit card payments, and maintained invoice filing
- Coordinated trade shows for the sales team, including registration, booth selection, and marketing materials
- Developed HR procedural manual, collaborated on wage standards, created job descriptions, provided training and supervision
- Managed Accounts Payable and Receivable in QuickBooks, processed payroll using ADP
- Facilitated meetings, handled email correspondence, and made travel arrangements for CEO and CFO
- Acted as main contact for key clients, evaluated company productivity and efficiency
- Maintained daily reports in Excel and created presentations in PowerPoint for clients.
Education
BAS - Emergency Management
Lone Star College North
Harris Houston, TX12.2025
Degree: AAS - Business Administration
Lone Star College Cy-Fair
Houston, TX05.2024
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Document Management
- Payroll and budgeting
Affiliations
An exceptionally well-organized and analytical administrative expert with outstanding abilities in goal setting, decision-making,and problem-solving. Demonstrates exceptional business insight and consistently attains specified objectives. Possesses astrong track record of positively influencing overall productivity. Stays current with industry developments and evolvingrequirements. Capable of working autonomously or as part of a team, showcasing extensive administrative and operationalcompetencies.
Certification
HASC - Safety Certification
Timeline
Office Manager
Gecko Robotics
2019.11 - 2023.03
Operations Coordinator
YES Prep Public Schools
2018.06 - 2019.11
Office Administrator
Simon Property Group
2017.03 - 2018.06
Sr. Secretary
University of Texas MD Anderson Cancer Center
2015.07 - 2017.01
Executive Assistant to the Chief Executive Officer
Awnline Global Communications
2014.01 - 2015.06
BAS - Emergency Management
Lone Star College North
Degree: AAS - Business Administration
Lone Star College Cy-Fair
HASC - Safety Certification
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