Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

Michael Nadew

Program Manager
San Jose,CA

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

15
15
years of professional experience
2
2
Certificates

Work History

Content Moderator

Accenture
Mountain View, CA
09.2018 - Current
  • • Act as an advocate for a large social media company's user community.
    • Process and examine accounts that have been marked for possibly sensitive material review to confirm that no policies have been broken.
    • Meet daily and weekly goals on a regular basis.
    • Provide high-quality, quick, empathic, and accurate responses to user questions.
    • Collaborate with a varied group of individuals
    • Actively offer creative solutions for Accenture's clients • Leverage my skills and expertise to aid business transformation
    • offer a quality assurance procedure for the customer to ensure the platform's security for all audiences and end users.

Bartender

Aqui Cal-Mex
Cupertino, CA
12.2015 - Current
  • Offered excellent service to customers with special requests to make drinks
  • Monitored bar stock
  • Ordered liquor and other necessary items for the bar
  • Led the training for new bartenders while instilling work policy

Bar Manger

Aqui Cal-Mex
Cupertino, CA
05.2014 - 08.2018
  • Managed and documented financial reports at the end of each day
  • Calculated expected expenses for the day
  • Communicated with the head chef on what we would be serving for the day
  • Collaborated with other associates to open the restaurant in a timely manner
  • Assisted in training new employees
  • Responded to inquiries made by customers
  • Established working relationships with other employees and customers

Sale Associate

Pacsun
Santa Clara, CA
09.2012 - 06.2014
  • Collaborated with team members to set up the store
  • Remained knowledgeable on products offered
  • Catered customer’s needs by providing support when necessary
  • Rojects
  • Obot, Intro Engineering
  • Collaborated with group members to design and plan a program
  • Developed a program for the robot

Education

Business

Mission College
Santa Clara, CA
08.2021 - Current

Skills

    Time Management

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Certification

Technical Support Fundamentals

Timeline

Foundations of Project Management

12-2021

Business

Mission College
08.2021 - Current

Technical Support Fundamentals

12-2020

Content Moderator

Accenture
09.2018 - Current

Bartender

Aqui Cal-Mex
12.2015 - Current

Bar Manger

Aqui Cal-Mex
05.2014 - 08.2018

Sale Associate

Pacsun
09.2012 - 06.2014

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Michael NadewProgram Manager