Margaret A Fette
Harrisville,RI
Summary
High energy, conscientious, team player. Articulate in written and oral communication. Seeking a fulfilling role as an analyst where troubleshooting skills and attention to detail can be applied to assist business challenges.
Overview
20
20
years of professional experience
Work History
Experienced analyst
CVS Retail
- In design, coding, testing mainframe applications, collaborating with both business owners and IT staff in project development and issue resolution
- Responsibilities: mainframe developer, QA resource and project lead – creating and managing project documentation encompassing all facets of SDLC such as: business requirements, design documents, issue and status reporting, testing and implementation, organizing and prioritizing tasks as well as determining root cause analysis of product malfunction
- EZTRIEVE, JCL, CICS, SQL (exposure)
- Programming Tools: File-Aid, and IBM utilities
- Technical Environment: IBM Mainframe 5650-Z0S: TSO/ISPF, VSAM, SCLM, IOA, Control M job scheduler.
Lead IS programmer/analyst
Cross/Blue Shield of Hawaii, HMSA
Honolulu, Hawaii
- In multiple Open Enrollment projects
Lead IS programmer
Cross/Blue Shield of Hawaii, HMSA
Honolulu, Hawaii
- Analyst for Conversion of select Senior Plan (Medicare/Medicaid) members from LRSP (mainframe) to QNXT
- Programmer Analyst for drug and dental membership conversion
- Analyst position involved gathering user requirements, evaluating current system to determine best business solution, setting tasks and deadlines, conducting meetings, creating program specifications, programming in EZT and COBOL
- QA testing and implementation required as well as reporting status to senior management
- Project involved programming, testing and implementation
- Emphasis on data analysis discrepancies and root cause analysis
- Technical Environment: IBM Mainframe, EZT, JCL, IMS and VSAM, Business analysis, system design and programming - involving all phases of project methodology - user requirements, technical requirements, design documentation and programming, unit and system testing and implementation required in assignments
- Designed and programmed process flow to supply enrollment data feeds to multiple external vendors
- (NIA Radiology, LSV Dental, Landmark PT/OT, Hawaii ProServe) as well as Medicare and Medicaid eligibility files
- Worked with business users to create requirements document, data mapping and process flows
- Conversion projects: member id conversion from SSN to unique Blue Cross Id, enrollment and conversion of members to a Medicaid sponsored group.
Project Manager
CVS Headquarters
Woonsocket, Rhode Island
- Customer Collections and Medicare billing
- Customer Collections: Business and technical requirements, data analysis, file structure design, program specifications, and resource management.
- Medicare: Assisted in designing in-house Medicare drug billing system: user requirements documentation, process flows, on-line screen design, data file structures, and program specifications, and case test design documents.
Lead Systems Analyst
DME
- For the HIPAA 837 Billing transaction for Medicare and Medicaid, drug claims: system design and program specifications
- Worked with CMS HIPAA support staff in obtaining transaction specifications and data mapping
- Worked with GENTRAN team in the conversion of the mainframe files to the 837 format
Sr Systems Analyst
CVS Health
Woonsocket, RI
08.2013 - 01.2022
Lead Analyst/ Consultant
Smith Johnson & Associates
Draper, Utah
01.2012 - 06.2013
Application Support Programmer Analyst
Care New England, Hospital Network
Warwick, RI
06.2011 - 01.2012
- Responsible for vendor contact in troubleshooting and procedure documentation
- Application Support for various hospital systems: Teletracking, SSI Products: Remote Client Billing and CDMS
- Overseeing the processing of Third party billing and payments including Medicaid and Medicare
- Assignments included creation of adhoc query reports using Cyberquery (type of SQL), maintenance of existing production reports and UNIX scripts
- Assisted in application upgrades.
SYSTEMS PROGRAMMER ANALYST / CONSULTANT
SMITH JOHNSON & ASSOCIATES, INC
Draper, Utah
08.2004 - 06.2011
SYSTEMS ANALYST / CONSULTANT
CIBER INC
Providence, Rhode Island
02.2002 - 06.2004
Education
Associate of Science - Computer Science
Greater New Haven State Technical College
North Haven, CT06.1983
Skills
- Root Cause Analysis
- Continuous Improvements
- Issue Identification
- Data Research and Validation
- Analytical Thinking
- Verbal and Written Communication
- Mainframe Environments
- User Acceptance Testing (UAT)
Timeline
Sr Systems Analyst
CVS Health
08.2013 - 01.2022
Lead Analyst/ Consultant
Smith Johnson & Associates
01.2012 - 06.2013
Application Support Programmer Analyst
Care New England, Hospital Network
06.2011 - 01.2012
SYSTEMS PROGRAMMER ANALYST / CONSULTANT
SMITH JOHNSON & ASSOCIATES, INC
08.2004 - 06.2011
SYSTEMS ANALYST / CONSULTANT
CIBER INC
02.2002 - 06.2004
Experienced analyst
CVS Retail
Lead IS programmer/analyst
Cross/Blue Shield of Hawaii, HMSA
Lead IS programmer
Cross/Blue Shield of Hawaii, HMSA
Project Manager
CVS Headquarters
Lead Systems Analyst
DME
Associate of Science - Computer Science
Greater New Haven State Technical College
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