Ecclesiaste Felix
Miami,FL
Summary
Proven leader with a track record of enhancing operations and customer satisfaction at The Gabriel and Best Canvas. Excelled in staff supervision and operations management, improving workflow efficiency and resolving conflicts. Skilled in customer relations and sales strategies, significantly contributing to team motivation and business success.
Overview
7
7
years of professional experience
Work History
Front Desk
One Paraiso
Miami, Florida
01.2022 - 12.2024
- Demonstrates excellent customer service, communication, and time management skills
- Monitors Emergency Response System
- Greets and directs Residents, guests, and invitees
- Monitors and controls Electronic Security Control Systems
- Responds to emergency situations in a timely and efficient manner
- Monitors and controls access to the building
- Maintains daily log, records, and forms
- Resolves and follows-up on all complaints/issues
- Maintains a safe and secure environment throughout the building/property(s)
- May be assigned other duties by the on-site property manager
- Follows safety procedures and maintains a safe work environment
- Other duties as required
ECCLESIASTE FELIX
Best canvas
Miami, Florida
04.2018 - 01.2022
- Supervise offloading and sorting incoming packages for distribution and/or prepare outgoing freight for delivery
- Train sorters to perform assigned tasks safely and accurately
- Provide continual feedback to sorters, both positive and negative
- Inspect packages to make sure they are safe for truck transportation
- Assist and Perform store opening and closing procedures (such as register preparation, morning and closing inventory)
- Accept product transfers and delivery
- Manage and delegate daily operations while navigating operational challenges and escalations
- Ensure compliance to all company policies, procedures, state and local laws
- Assist management and Compliance teams in any state inspections or audits
- Enforce store policy and ensure staff is well trained and understand procedures and expectations
- Maintain a clean and organized vault
- Fulfill patient orders and ensure all products in the order are the correct products, ensure all products have correct patient labels affixed and ensure products are being packaged in compliant exit bags including product inserts and order receipts
- Other general store tasks
- Must be able to lift 50 pounds overhead
- Must be able to kneel, bend over, sit and stand for long periods of time
Education
Associate - Business Administration
Miami Dade College
Miami06.2017
High School Diploma -
Dr. Michael Krop S.H.
Miami06.2013
Skills
- Customer Relations
- Team motivation
- Staff supervision
- Sales Strategies
- Workload Management
- Operations Management
- Phone calls
- Communication skills
- Data entry
- Problem-solving
Timeline
Front Desk
One Paraiso
01.2022 - 12.2024
ECCLESIASTE FELIX
Best canvas
04.2018 - 01.2022
Associate - Business Administration
Miami Dade College
High School Diploma -
Dr. Michael Krop S.H.
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