Ecem Lopez
132 Park Place Apt 2, Millbrae,CA
Summary
Diligent problem-solver and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving Real Estate Team. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Listing & Operations Manager
Keller Williams Realty - Wen Group
Burlingame, CA
03.2022 - Current
- Scheduling and managing the vendors and home improvement process.
- Managing team real estate listings including MLS entry, vendor coordination and open house agent schedule.
- Creating marketing printed and digital marketing materials
- Organizing and coordinated team events and meetings.
- Managing team lead’s CRM and budget.
- Facilitated training and onboarding for incoming office staff.
- Producing accurate office files, updating spreadsheets and crafted presentations to support team leads and boost team productivity.
- Preparing documents, and presentations for team lead and and team members using advanced software proficiencies.
- Responding to emails and other correspondence to facilitate communication and enhance business processes.
- Maintaining team systems, tracking team performance.
Administrative Assistant
Keller Williams Realty - Wen Group
Burlingame, CA
01.2020 - 04.2022
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Provided clerical support to company employees by copying, printing, and filing documents.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Identified communication channels to set roadmap to distribute information.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Restocked office supplies and submitted purchase orders to maintain stock levels.
- Developed and deployed marketing collateral to promote properties.
- Assisted clients in home home update, vendor scheduling, staging and overall preparation for real estate sales.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
Executive Assistant
Keller Williams Realty - Homes By Wen
Burlingame, CA
04.2018 - 01.2020
- Updated and maintained confidential databases and records.
- Screened personal and business calls and directed to appropriate party.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Processed paperwork in accordance with state and federal laws.
- Answered incoming phone calls to process requests
- Assisted Executive in all aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
Graphic Designer
Self Employed Services
San Mateo, CA
10.2015 - 04.2018
- Developed creative design for print materials, brochures, banners, and signs.
- Met with customers to present mockups and collect information for adjustments.
- Collaborated with content and marketing teams to confirm design compliance with brand guidelines.
Sales Associate
H&M
Istanbul, Turkey
03.2013 - 10.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Developed and maintained strong working relationships with professionals within assigned territory.
Web Editor Intern
Ommedya | All Magazine
Istanbul, Turkey
01.2014 - 04.2014
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Determined readiness of written pieces, made changes, and approved final versions for publication.
- Collaborated with graphics department to develop and implement visual elements.
- Delegated and tracked each staff member's assignments and deadlines.
Graphic Design Intern
Tagwondo
Istanbul, Turkey
08.2013 - 10.2013
- Designed graphics for websites, logos and promotions for marketing purposes.
- Promoted company's events by designing marketing materials such as posters, digital invites and brochures.
- Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
- Prepared images to coincide with social and blog posts.
- Edited and enhanced existing artwork and graphics.
Education
Bachelor of Arts - Visual Communication Design
Maltepe University
Istanbul, Turkey02.2015
Skills
- Event Management
- Systems Implementation
- Google Suite
- Microsoft Office Suite
- Photoshop
- Project Management
- Excel Spreadsheets
- Basic Bookkeeping
- Correspondence and Memos
- Graphic Design
Licence
California Real Estate License
Certification
Pedagogical Education Programme Certificate
Languages
English
Full Professional
Turkish
Native or Bilingual
Timeline
Listing & Operations Manager
Keller Williams Realty - Wen Group
03.2022 - Current
Administrative Assistant
Keller Williams Realty - Wen Group
01.2020 - 04.2022
Executive Assistant
Keller Williams Realty - Homes By Wen
04.2018 - 01.2020
Graphic Designer
Self Employed Services
10.2015 - 04.2018
Web Editor Intern
Ommedya | All Magazine
01.2014 - 04.2014
Graphic Design Intern
Tagwondo
08.2013 - 10.2013
Sales Associate
H&M
03.2013 - 10.2015
Bachelor of Arts - Visual Communication Design
Maltepe University
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