Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Carpenter

Sault Ste. Marie,MI

Summary

Dynamic RMA and Clinical Technician with a proven track record at Bay Mills Medical Center and Dike Hospital Lab. Excelled in fast-paced environments, leveraging exceptional communication skills and critical thinking to enhance patient care and team efficiency. Demonstrated adaptability and a friendly, positive attitude, significantly improving patient satisfaction and operational productivity.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

10
10
years of professional experience

Work History

RMA

Bay Mills Medical Center
03.2018 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

RMA

Bosley
05.2016 - 11.2017
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Clinical Technician

Dike Hospital Lab
01.2015 - 11.2016
  • Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
  • Conducted comprehensive patient assessments, gathering vital signs, medical histories, and presenting symptoms for accurate diagnosis.
  • Helped maintain a clean clinical environment through regular equipment sterilization procedures, reducing the risk of infections or complications.
  • Improved patient satisfaction with compassionate bedside manner and clear communication skills.
  • Maintained strict patient confidentiality, following HIPAA guidelines and clinic-specific policies to protect sensitive information.
  • Maintained inventory of clinic supplies, ensuring availability of necessary materials for daily operations.
  • Actively contributed to a positive work atmosphere among colleagues through collaboration on tasks such as inventory management or scheduling coordination.
  • Assisted in the training of new Clinical Technicians through mentorship and demonstrating best practices in clinical settings.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
  • Documented and verified patient information using laboratory information system.
  • Supported medical staff during emergency situations, contributing to timely delivery of critical care.
  • Identified and traced quality control issues impacting laboratory results.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.

ER Technician

War Memorial
03.2015 - 09.2015
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
  • Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
  • Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
  • Quickly responded to codes and cardiac monitor alarms.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Educated patients on discharge instructions comprehensively, empowering them in their own health management efforts upon leaving the facility.
  • Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
  • Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.

Education

Associate of Applied Science -

ECPI University
Raleigh, NC

American Heart Association -

BLS
Sault Ste. Marie, MI

Certification -

NHA
North Carolina

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Calm under pressure

Timeline

RMA

Bay Mills Medical Center
03.2018 - Current

RMA

Bosley
05.2016 - 11.2017

ER Technician

War Memorial
03.2015 - 09.2015

Clinical Technician

Dike Hospital Lab
01.2015 - 11.2016

Associate of Applied Science -

ECPI University

American Heart Association -

BLS

Certification -

NHA
Nicole Carpenter