Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Echo Riggin

Layton

Summary

Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Production Worker

Allcornhole
03.2018 - 09.2023
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.

Cashier

Burger King
01.2017 - 03.2018
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked well in a team setting, providing support and guidance.
  • Greeted customers entering store and responded promptly to customer needs.

Customer Service Representative

Seaquest
02.2016 - 03.2017
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Responded proactively and positively to rapid change.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Cross-trained and provided backup support for organizational leadership.

Education

High School Diploma -

Northridge High School
Layton, UT
05-2017

Skills

  • Defect monitoring
  • Product packing
  • Batch production
  • Manufacturing support
  • Account updating
  • Complaint resolution
  • Project management
  • Product sales
  • Microsoft office expertise

Accomplishments

  • Supervised team of 4-5 staff members at Allcornhole.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Timeline

Production Worker

Allcornhole
03.2018 - 09.2023

Cashier

Burger King
01.2017 - 03.2018

Customer Service Representative

Seaquest
02.2016 - 03.2017

High School Diploma -

Northridge High School

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Echo Riggin