Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Training
QUALIFICATIONS SUMMARY
Generic

Candice Trejo

San Antonio,TX

Summary

To obtain a growth-oriented position that will allow me to utilize my experience, education and enthusiasm in order to make a positive contribution by focusing on innovative and creative ways to impact the bottom line.

Professional leasing specialist with solid expertise in property management, tenant relations, and lease administration. Known for strong team collaboration, adaptability, and achieving results. Skilled in contract negotiation, customer service, and problem-solving. Reliable and capable of adjusting to changing needs while maintaining high standards.

Diligent Community Manager with robust background in assisting with leasing activities. Provided exceptional support to leasing teams and streamlined application processes. Demonstrated strong organizational skills and effective communication in tenant interactions.

Experienced with tenant relations, lease document preparation, and application processing. Utilizes organized systems to manage leasing workflows effectively. Strong understanding of lease agreements and tenant needs.

Overview

11
11
years of professional experience

Work History

Leasing / Assistant Manager Training

  • Manage Waitlist for the PBA (Project Based Section 8) Program, and Tax Credit
  • Post payments and Housing Vouchers on RealPage
  • Process EIV reports (Enterprise Income Verification)
  • Assisted in a project Rehab
  • Process interims, transfers, annual certification, move ins and move out
  • Handled and transported mail and other documents
  • Identifies areas for improvement and offers suggestions and recommendations to improve efficiency and productivity
  • Completes all marketing/advertising activities at the direction of the property manager.
  • Reviews social media websites and ensures online reputation management
  • Assist in creating engaging social media initiatives to connect residents and manage posts
  • Prepares and assists with all leasing paperwork
  • Daily management of Lead 2 Lease with 100% new leads managed, follow-up with every prospect within 48 hours of a property tour and maintain a 30% closing ratio
  • Procurement
  • Process vendor invoices

Customer Relations

  • Identified and offered general financial assistance to new and existing customers and accurately determined eligibility for Income, SS, SSI, TANF, Family Contribution
  • Assisted in building positive member relations by providing prompt, efficient, accurate, courteous and personalized service to members
  • Provided prompt, efficient, accurate and courteous service to internal and external customer
  • Develop a long lasting relationship with residents and prospects, to provide them with exceptional customer service.

Property Manager

RPM Living
01.2024 - Current

Property Manager

Atlantic Pacific Companies
01.2022 - 01.2024

Leasing Consultant / Asst Manager Training

Allied-Orion Group
01.2015 - 01.2021

Education

High school diploma -

Theodore Roosevelt High School
San Antonio, TX
01.2012

Skills

  • Property inspections
  • Client relationship building
  • Follow-up coordination
  • Fair housing regulations
  • Property management
  • Sales experience
  • Prospect qualification
  • Contract coordination
  • Business correspondence
  • Vendor engagement

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.

Timeline

Property Manager

RPM Living
01.2024 - Current

Property Manager

Atlantic Pacific Companies
01.2022 - 01.2024

Leasing Consultant / Asst Manager Training

Allied-Orion Group
01.2015 - 01.2021

Leasing / Assistant Manager Training

Customer Relations

High school diploma -

Theodore Roosevelt High School

Training

  • Advanced CSR Training (Feb 2021), Fair Housing (Feb 2021)
  • EIV (Feb 2021)
  • Proficient in Microsoft Word, Excel and Powerpoint

QUALIFICATIONS SUMMARY

  • Excellent communication skills demonstrating verbal and written expression, active listening and ability to maintain interpersonal relationships
  • Skilled and knowledgeable of sales techniques; closing techniques and in overcoming objections
  • Basic personal computer skills and ability to learn specialized software
  • Ability to multi-task while still exhibiting good judgment and composure in a fast paced environment
  • Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
  • Ability to be flexible, dependable, versatile, and work well under pressure
  • Strong attention to detail, organizational, time-management and problem solving skills
  • Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis
  • Strong ability to close a lease
  • Strong analytical skills and effective problem solving skills

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