Summary
Overview
Work History
Education
Skills
Languages
Timeline
Additional Experiences in Caregiving
Generic

Elizabeth Coenen

Lawrence,KS

Summary

Dynamic and reliable professional with a strong work ethic and exceptional customer service skills honed at multiple workplaces. Proven ability to manage orders while maintaining cleanliness standards. Adept at fostering team collaboration and enhancing guest experiences through effective communication and problem resolution.

Professional caregiver with keen ability to provide nurturing and attentive care. Proven track record of maintaining safe and engaging environment for children, with teamwork and adaptability. Skilled in implementing educational activities, ensuring proper nutrition, and managing daily routines efficiently. Dependable and responsive to diverse needs, fostering trust and positive relationships with both children and parents.

Overview

5
5
years of professional experience

Work History

Server

Jose Peppers
11.2021 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns.
  • Coordinated food and beverage orders, ensuring timely delivery and adherence to quality standards.
  • Trained new staff on restaurant policies, menu items, and efficient service techniques.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Babysitter

Local Families
03.2020 - Current
  • Developed individualized care plans based on each child's needs and preferences.
  • Supervised children's activities, ensuring safety and engagement during playtime.
  • Communicated effectively with parents regarding daily activities and child development progress.
  • Managed household routines, including meal preparation and light housekeeping tasks.
  • Enhanced family relationships by fostering open communication and trust with parents and children.
  • Played games, worked on puzzles, and read books to young children.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

Front of House Employee

Chick-fil-A
11.2020 - 04.2021
  • Maintained cleanliness and organization in dining areas, contributing to a welcoming environment.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Implemented quality control measures to minimize errors in order entry and processing.
  • Navigated through systems to build, track and monitor orders.

Education

De Soto High School
De Soto, KS

Bachelor of Arts - Human Biology

University of Kansas
Lawrence, KS
12-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cleanliness standards
  • Allergy awareness
  • Team collaboration
  • Order management
  • Foreign language proficiency
  • Multitasking and organization
  • Team member support
  • Food safety oversight
  • Warm and friendly
  • Reliable and responsible

Languages

Spanish
Limited Working

Timeline

Server

Jose Peppers
11.2021 - Current

Front of House Employee

Chick-fil-A
11.2020 - 04.2021

Babysitter

Local Families
03.2020 - Current

De Soto High School

Bachelor of Arts - Human Biology

University of Kansas

Additional Experiences in Caregiving

In addition to babysitting, I have acquired non-professional caregiving experience in both end-of-life and post-operative support for individuals undergoing cancer treatment. This includes informal hospice assistance, contributing to daily care routines such as medication distribution, meal preparation and feeding, patient hygiene, sterile technique adherence, mobility assistance, and general maintenance of the individual's well-being.

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