E'COYA EALOMS

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Responsible for accurately reviewing and processing information related to vehicle titles and/or repossessions.

• Also signing and completing titles, as well as demonstrating strong customer service skills when speaking with state vendors.

• Patrol the premises to prevent and detect signs of any unusual activities for the client’s safety.

• Prepare and maintain records of client progress and reporting changes to manager or supervisor.

• Assist the clients in adjusting to new lifestyles.

• Answer customer questions about goods or services.

• Deliver promotional presentations to current or prospective customers.

• Explain technical product or service information to customers.

• Maintain records of customer accounts.

• Greet customers and inquire what each customer wants or needs.

• Recommend, select, and help locateor obtain merchandise based on customer needs and desires.

• Compute sales prices, total purchases, and

receive and process cash or credit payment.

• Prepare merchandise for purchase or rental.