Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Klinger Curri

Luxembourg,LU

Summary

Proven leader and efficient multitasker, adept in network administration and fostering strong customer relationships. At Restaurant Oktav Amadeus, led a team to consistently meet sales targets, enhancing guest service quality. Skilled in team training and customer service, achieving significant improvements in guest satisfaction and loyalty.

Overview

6
6
years of professional experience

Work History

Server/Manager

Restaurant Oktav Amadeus
01.2022 - Current
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.

CUSTOM AGENT

Border Crossing Point ''Hani I Hotit''
01.2020 - Current
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.

Server/Head Bartender

FLO Restaturant
02.2021 - 01.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sales Associate

Dyqani Shkodra
03.2019 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Dom Bosco High School
Shkoder,Albania
09.2019

Skills

Operating system management

Team Training

Backup Management

Crew Coordination

Network Administration

Verbal and written communication

Guest service

Customer Service

Relationship Building

Languages

Albanian
Native or Bilingual
Italian
Professional Working
English
Professional Working
French
Limited Working

Timeline

Server/Manager

Restaurant Oktav Amadeus
01.2022 - Current

Server/Head Bartender

FLO Restaturant
02.2021 - 01.2022

CUSTOM AGENT

Border Crossing Point ''Hani I Hotit''
01.2020 - Current

Sales Associate

Dyqani Shkodra
03.2019 - 02.2021

High School Diploma -

Dom Bosco High School

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Klinger Curri