Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Work Availability
Timeline
Intern
Ed Becker

Ed Becker

Batesville,AR

Summary

Dedicated and adaptable professional with a strong work ethic and exceptional communication skills, seeking to contribute to a dynamic team environment. Proven ability to foster relationships with clients and teammates while delivering high-impact solutions under pressure. Recognized for effective time management and organizational skills, committed to supporting organizational goals and driving positive results. Eager to leverage adaptability and problem-solving abilities in an entry-level position that promotes professional growth.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Founder & CEO

BeckITSystems, Inc.
Reston, VA
01.1999 - Current
  • Monitored and analyzed performance metrics to inform strategic pivots and drive continuous improvement.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Analyzed consumer trends data to inform product offerings and services.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Implemented scalable processes and systems to support business operations and facilitate efficient growth.
  • Actively participated in industry events, conferences, and networking opportunities to enhance brand visibility and business growth.
  • Fostered a positive company culture that encourages teamwork, innovation, and excellence.
  • Evaluated new technologies for potential application in the organization's processes.
  • Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
  • Negotiated and closed deals with suppliers, clients, and other key stakeholders to optimize operational efficiency.
  • Developed and implemented strategic business plans to guide the startup from conception to operational success.
  • Identified potential partnerships to expand the reach of the business.
  • Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
  • Built relationships with key stakeholders in industry associations to promote brand visibility.
  • Fostered collaboration and development of new practices by business leaders.
  • Conferred with staff, board members and officials to coordinate activities, resolve problems and discuss issues.
  • Led marketing efforts, including brand development, digital marketing strategies, and public relations campaigns.
  • Established policies and procedures for efficient workflow management.
  • Provided leadership support during times of organizational change or uncertainty.
  • Oversaw the development and maintenance of the company website and e-commerce platforms.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Conducted regular reviews of existing processes to identify areas of improvement.
  • Developed and implemented a comprehensive business plan to launch the company.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Recruited, hired and trained staff members to ensure that operational goals were met.
  • Ensured compliance with legal and regulatory requirements relevant to the business operations.
  • Coordinated with product development teams to ensure timely delivery of high-quality products.
  • Managed day-to-day activities across multiple departments within the organization.
  • Conducted comprehensive market research to identify unmet needs and opportunities for new business ventures.
  • Led strategic planning and execution to enhance profitability and company growth.
  • Signed and approved budgets for new funding and program initiatives.
  • Monitored performance metrics to ensure quality standards were maintained.
  • Conducted ongoing competitive analysis to inform strategic decisions and maintain competitive advantage.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Designed and launched innovative products and services, ensuring they meet market needs and customer satisfaction.
  • Implemented process changes aimed at increasing efficiency while reducing costs.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Managed company finances, including budgeting, forecasting, and financial reporting to stakeholders.
  • Responded promptly to customer inquiries or complaints regarding products or services.
  • Organized events such as webinars, conferences, trade shows or other promotional activities.
  • Developed strategic initiatives to increase market share and revenue growth.
  • Developed long-range plans for business growth, resulting in increase in annual sales.
  • Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
  • Drove revenue by cultivating successful client relations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Updated and maintained databases with current information.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.
  • Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
  • Developed strategies for improving customer service standards throughout the company.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
  • Implemented technological solutions designed to improve operational effectiveness.
  • Assessed financial performance of the organization on a regular basis and identified areas for improvement.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Directed long-term research initiatives to identify new markets for growth opportunities.
  • Maintained open communication channels between departments to maximize efficiency and productivity.
  • Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
  • Reviewed current systems and processes regularly for potential improvements or upgrades.
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
  • Introduced innovative approaches that improved efficiency while reducing costs.
  • Facilitated board meetings and provided leadership guidance to senior management.
  • Established policies and procedures that promoted an ethical work environment.
  • Developed and implemented strategic business plans to increase company profitability.
  • Spearheaded internal initiatives designed to foster collaboration among staff members.
  • Analyzed market trends and customer data to inform decision-making processes.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
  • Represented the organization at conferences, events, and networking activities as needed.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Achieved cost-savings by developing functional solutions to problems.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.

Director of Federal Information Systems Support

General Services Administration, GSA
Philadelphia, PA
01.1986 - 12.1993
  • Served as a public spokesperson at industry events or conferences.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Led cross-functional teams to drive project completion within budget and deadlines.
  • Monitored market conditions and competitor activities to inform business decisions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Streamlined supply chain management to reduce costs and improve efficiency.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Managed annual budgeting process, including forecasting and financial planning.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Represented the organization at industry events, conferences, and public meetings.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Managed crisis situations to minimize impact on operations and reputation.
  • Coordinated with regulatory bodies to ensure compliance with laws and standards.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Established performance metrics and evaluated staff to promote continuous improvement.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Led change management efforts to adapt to market shifts and organizational needs.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Assessed employee performance against established benchmarks or targets.
  • Partnered with staff to create professional development plans to support personal and business growth.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Negotiated agreements with external partners such as contractors or consultants.
  • Analyzed data to inform decision-making and strategic direction.
  • Facilitated professional development programs to build a high-performing team.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Implemented new technologies to streamline processes and enhance productivity.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Identified opportunities for improvement in operational performance metrics.
  • Delegated work to staff, setting priorities and goals.
  • Spearheaded the development and launch of new products or services.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored industry trends to identify opportunities for expansion and innovation.
  • Developed and executed marketing strategies to increase brand awareness and market share.
  • Identified opportunities for process optimization through data analysis.
  • Oversaw strategic planning and implementation to ensure organizational goals were met.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Cultivated relationships with stakeholders to secure support and funding for key initiatives.
  • Formed and sustained strategic relationships with clients.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Coordinated activities with other departments to expedite work and improve collaboration.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Negotiated high-value contracts with vendors and partners to optimize resource allocation.
  • Coordinated resources across departments to maximize productivity levels.
  • Developed and implemented strategic plans to ensure organizational goals were met.
  • Enhanced customer satisfaction through the development of service improvement initiatives.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Managed budgeting and financial planning processes for the organization.
  • Promoted a culture of innovation and encouraged staff to contribute ideas.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Ensured compliance with all relevant regulations, policies and procedures.
  • Led cross-functional teams in the development of innovative solutions to complex problems.
  • Directed operations to improve efficiency and increase profit margins.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Implemented systems for tracking progress on key initiatives or projects.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Worked with cross-functional teams to achieve goals.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.

School Administrator

Riverdale Baptist School
Riverdale, MD
06.1984 - 06.1986
  • Created and maintained student databases, records, and files.
  • Collaborated with staff and stakeholders to execute strategies, bolstering student success rates.
  • Fostered positive school culture and promoted safety and equity for students.
  • Implemented strategies for improving student engagement in learning activities.
  • Developed and implemented program for students.
  • Prepared budgets for school activities and programs.
  • Evaluated curricula, teaching methods and programs to determine effectiveness and compliance with local regulations.
  • Analyzed student data to identify and implement academic growth initiatives.
  • Enforced school rules for attendance, discipline and honesty.
  • Oversaw day-to-day work of classroom teachers, administrative staff and school personnel to expertly serve students' needs and meet district and state standards.
  • Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
  • Established and managed systems to create focused, quality teachers.
  • Prepared drafts of course schedules and descriptions to estimate staffing and facility requirements.
  • Managed scheduling of classes and other academic activities such as assemblies or field trips.
  • Reviewed teacher's lesson plans for accuracy according to district guidelines.
  • Collaborated with various departments to support and establish programs, lessons and student activities.
  • Organized staff meetings and professional development sessions for faculty members.
  • Guided instruction by mentoring teachers to improve leadership and teaching effectiveness.
  • Provided guidance on curriculum design issues to teachers.
  • Designed processes to engage families and community members in student learning and bolster attendance at events.
  • Aligned curriculum, instruction and assessment tools to support teacher development.
  • Created inclusive environment to meet needs of students.
  • Developed and implemented strategic vision and mission for continuous and positive school growth.
  • Cultivated positive relationships with parents and staff to facilitate school operations and student success.
  • Designed and utilized communication strategies to notify stakeholders of positive changes.
  • Coordinated special projects related to school improvement initiatives.
  • Implemented professional learning community model to drive performance, boosting educational initiatives.
  • Monitored student attendance records and reported any discrepancies to appropriate staff members.
  • Facilitated communication between administrators, teachers, parents, and students.
  • Resolved various situations to cultivate strong student and parent relationships.
  • Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle.
  • Upheld and applied state laws, contractual obligations and district policies to comply with regulations and obtain necessary school funding.
  • Supervised the daily operations of the school office.
  • Referred to student performance data to set educational goals and standards.
  • Observed teachers under classroom conditions to track professional abilities and identify areas in need of improvement.
  • Collected and analyzed data for institutional research.
  • Developed instructional methods and content for educational or student activity programs.
  • Determined allocations of funds for classroom supplies and materials, authorizing purchases.
  • Facilitated staff meetings to convey policy changes and hear employee input.
  • Recruited, hired and trained primary and supplemental teaching staff.
  • Conducted parent-teacher conferences to discuss student progress.
  • Partnered with teaching staff to develop and improve curriculum offerings for students.
  • Ensured compliance with state regulations regarding health and safety protocols.
  • Managed school resources to improve student achievement rates.
  • Evaluated classroom performance data to ensure that educational standards were being met.
  • Collaborated with teachers to develop lesson plans for students.
  • Assisted in the recruitment, selection, placement, evaluation, and dismissal of personnel.
  • Developed and implemented school policies and procedures.
  • Planned and led professional development activities for teachers, administrators and support staff.
  • Monitored and evaluated performance of school employees.
  • Observed teaching methods and examined learning materials to determine areas needing improvement.
  • Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.
  • Advised parents on how best to support their children's education at home.
  • Performed administrative duties such as filing paperwork or responding to emails.
  • Resolved conflicts between faculty members or students in a timely manner.
  • Recognized by management for providing exceptional customer service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

Bachelor of Science - Education

Frostburg State University
Frostburg, MD
06-1969

M. ED. - Music Education

University of Maryland, College Park
College Park, MD
09-1972

Master of Arts - Clinical Psychology

Loyola University, Maryland
Baltimore, MD
06-1986

Certification - Software Engineering Economics

Carnegie Mellon University
Pittsburgh, PA
03-1990

Senior Executive Service - Public Administration

Harvard University
Cambridge, MA
12-1996

D.D. - Theology

United National Church Seminary
Dallas, TX
12-2021

Skills

  • Dependable and responsible
  • Active listening
  • Analytical and critical thinking
  • Cultural awareness
  • Good Telephone Etiquette
  • Planning
  • Recordkeeping
  • Self-Directed
  • Leadership
  • Organization
  • Microsoft office
  • Teamwork and collaboration
  • Decision-making
  • Customer relations
  • Task prioritization
  • Friendly, positive attitude
  • Relationship building
  • Interpersonal communication

Affiliations

  • Pastor to Assisted Living Residents

Accomplishments

  • Government Computer News National Award for innovation in Federal Government Contracting
  • W. Edward Deming's National Quality Award

Certification

  • Ordained Pastor - United National Church

References

References available upon request.

Work Availability

monday
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saturday
sunday
morning
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Timeline

Founder & CEO

BeckITSystems, Inc.
01.1999 - Current

Director of Federal Information Systems Support

General Services Administration, GSA
01.1986 - 12.1993

School Administrator

Riverdale Baptist School
06.1984 - 06.1986

Bachelor of Science - Education

Frostburg State University

M. ED. - Music Education

University of Maryland, College Park

Master of Arts - Clinical Psychology

Loyola University, Maryland

Certification - Software Engineering Economics

Carnegie Mellon University

Senior Executive Service - Public Administration

Harvard University

D.D. - Theology

United National Church Seminary
Ed Becker