Ed Boyles

Drive-Thru Cashier

Bailey Enterprises

10.2024 - 07.2025

Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Upsold additional products and services to customers to boost sales.
Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Followed food safety and sanitation guidelines at all times.
Interacted professionally through clear communication with customers to promote positive patron experiences.
Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.
Recognized for excellent customer interactions due to ability to quickly assess individual needs while maintaining a positive attitude even under stressful conditions.
Promoted company loyalty program to customers, increasing membership rates over time.
Followed company policies and procedures regarding cash handling.
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
Supported store management by performing inventory checks and restocking items as needed throughout shifts.
Developed strong communication skills while interacting with diverse clientele daily.
Balanced cash drawer at beginning and close of shift.