Proven leader and strategic thinker, adept in solution selling and team leadership, with a track record of driving market share growth at Conger Industries. Skilled in partnership development and effective communication, consistently delivering on-time project completion and exceeding sales quotas through innovative strategies and keen attention to detail.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Conger Industries
Neenah, WI
08.2012 - 02.2025
Developed and implemented sales strategies to increase market share in assigned territory.
Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
Attained annual quota.
Provided technical advice and product training to customers and staff on product features, benefits, and uses.
Coordinated with logistics to ensure timely delivery of products to clients.
Maintained a detailed database of customers including contact information, order history, preferences.
Provided exceptional after-sales support to ensure high levels of customer satisfaction.
Resolved customer complaints regarding sales and service.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Assisted customers with product selection based on their needs.
Managed expenses and time to maximize productivity.
Negotiated pricing, terms, and implementation dates.
Created and managed relationships with key customers in the region.
Plant Manager
Primary Products
Brillion, WI
03.2008 - 04.2012
Improved efficiency by minimizing downtime.
Developed and implemented successful strategies to optimize production efficiency.
Adjusted and improved processes to maximize efficiency.
Assessed production schedules and orders to plan material requirements and worker activities.
Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
Facilitated communication between workers at different levels of the organization.
Assigned tasks to employees based on their skillset and experience level.
Supervised production schedules, production quality and on-time delivery.
Learned how to respond to emergency situations to prevent personal injuries and property damage.
Completed routine maintenance and repair.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Operated a variety of machinery and tools safely and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.
Freight Sales and Dispatch
Primary Transportation Services
Brillion, WI
05.2000 - 03.2008
Monitored customer accounts for quality assurance purposes.
Provided price quotes and negotiated contracts to align with customer budgets and company profit margins.
Negotiated tender and contract terms to meet both client and company needs.
Researched and identified potential customers.
Resolved disputes between customers and carriers regarding shipment issues.
Developed strong relationships with drivers through effective communication and problem-solving skills.
Prepared daily work and run schedules.
Communicated with truck drivers about pick up and delivery schedules.
Dispatched drivers to meet daily delivery needs for company customers.
Investigated customer complaints regarding late deliveries or lost and damaged cargo items.
Maintained current knowledge of personnel in field and completed deliveries or delays.
Effectively resolved complaints by working closely with customers.
Ensured compliance with government regulations related to transportation of goods.
Monitored shipments to guarantee on-time delivery.
Received requests from customers for freight quotes and provided estimates accordingly.
Education
Associate of Science - Business And Accounting
Fox Valley Technical College
Appleton, WI
05-1985
High School Diploma -
Brillion High School
Brillion
05-1983
Skills
Solution selling
Product demonstration
Product sales expertise
Team building
Partnership development
Active listening techniques
Effective communication
Conflict resolution
Attention to detail focus
Patience and empathy demonstration
Team leadership
Affiliations
Love the Outdoors
Golfing and Fishing
Accomplishments
Gold Sales Award for Toyota Material Handling
Achieved Toyota Sales Award 11 Straight Years
Achieved Toyota Customer Satisfaction Awards
Certification
Forklift Training
Forklift Operator Card
Drivers License
Timeline
Territory Sales Manager
Conger Industries
08.2012 - 02.2025
Plant Manager
Primary Products
03.2008 - 04.2012
Freight Sales and Dispatch
Primary Transportation Services
05.2000 - 03.2008
Associate of Science - Business And Accounting
Fox Valley Technical College
High School Diploma -
Brillion High School
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