EDDY DIAZ
Bronx
Summary
Dedicated and reliable professional with experience in home health care, reception and supervision, security services, and delivery operations. Strong interpersonal skills with a proven ability to provide compassionate care, maintain safety standards, and deliver excellent customer service. Highly organized, detail-oriented, and adaptable in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Health Aide
Public Partnerships LLC
New York, NY
03.2021 - Current
- Provided compassionate personal care to clients, supporting daily living skills and overall well-being.
- Assisted clients with mobility, transportation, and safe access to appointments and social activities.
- Monitored client health conditions and reported changes to healthcare professionals promptly.
- Collaborated with families and care teams to develop and follow individualized care plans.
- Assisted with bathing, grooming, and toileting while maintaining dignity and comfort.
- Performed light housekeeping, laundry, and cleaning to ensure safe and organized living spaces.
Receptionist / Janitorial Supervisor
Union Settlement Association
New York, NY
04.2022 - 03.2025
- Managed front desk operations and greeted clients and visitors professionally.
- Coordinated appointment scheduling to optimize staff availability and client access.
- Maintained accurate records of client interactions and service requests.
- Assisted in training new reception staff on procedures and customer service standards.
- Supervised daily cleaning operations, ensuring compliance with safety and sanitation protocols.
- Conducted inspections to identify maintenance needs and safety hazards.
- Trained staff on proper cleaning techniques and safety procedures.
- Maintained clean, comfortable environments in commercial facilities.
Professional Security Guard
Daisy Diaz Security Consulting
New York, NY
06.2022 - 08.2024
- Monitored premises to prevent unauthorized access and protect clients and property.
- Conducted routine patrols and documented security risks or irregularities.
- Collaborated with law enforcement during incidents to ensure swift resolution.
- Enforced access control policies to restricted areas.
- Monitored CCTV systems and conducted thorough security patrols.
- Greeted guests professionally while maintaining a safe and secure environment.
Delivery Courier
Amazon at Gotham Logistics
New York, NY
10.2021 - 06.2022
- Coordinated timely deliveries while optimizing routes for efficiency and customer satisfaction.
- Maintained accurate records of delivered packages and inventory.
- Trained new couriers on delivery procedures and best practices.
- Monitored vehicle maintenance schedules to ensure safety and reliability.
- Utilized GPS technology for effective route planning and time management.
- Obtained delivery confirmations and signatures when required.
Education
Business Administration (No Degree) -
Adirondack Community College
Queensbury, NYHigh School Diploma - undefined
Innovation Diploma Plus High School
New York, NY01.2019
Skills
- Patient care
- Personal hygiene assistance
- Feeding assistance
- Housekeeping & sanitation
- First aid & safety
- Cleaning expertise
- Team management
- Time management
- Multitasking
- Organization skills
- Telephone skills
- Data entry
- Verbal & written communication
- Punctuality
- Tech-savvy
- Customer service
- Attention to detail
Certification
CPR / AED Certification
Timeline
Professional Security Guard
Daisy Diaz Security Consulting
06.2022 - 08.2024
Receptionist / Janitorial Supervisor
Union Settlement Association
04.2022 - 03.2025
Delivery Courier
Amazon at Gotham Logistics
10.2021 - 06.2022
Home Health Aide
Public Partnerships LLC
03.2021 - Current
High School Diploma - undefined
Innovation Diploma Plus High School
Business Administration (No Degree) -
Adirondack Community College