Ed Fabelo

I own and operate a local residential and light commercial repair and remodel business.

• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and propose optimal solutions.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.

• Project Manager for new construction of the church's $7 million dollar, state-of-the-art (audio/visual), multi-purpose (church and gym) facility. Successfully met grand opening date and held first church service on 2/9/2019!
• Successfully managed facilities maintenance team, contractors, and vendors that performed work on church campus.
• Escalation point of contact for all planned and unplanned Information Technology system outages.
• Performed Root Cause investigations when major incidents occurred.
• Made recommendations to improve operational processes, technology, safety, security, and other cost-savings opportunities.
• Created annual budget plans to effectively provide cleanliness, safety, and pleasant welcoming environment for public use.
• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Manage Men's Ministry budget, studies, activities, and community service projects.
• Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
• Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Analyzed and reported on key performance metrics to senior management.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.