Dynamic leader with a proven track record of fostering growth and managing large teams, notably at Sky Zone Trampoline Park. Excelled in customer relations and small business operations, achieving consistent revenue growth and high satisfaction ratings. Stellar record of employee/management retention. Versatile; having started two businesses from ground up, in vastly different industries, having walked away from both after securing consistent growth in all measurable areas.
Managed all aspects as both Owner and GM for Indoor Trampoline Park as part of franchise group.
Oversaw build-out and managed relationships and timelines with contractors to meet the opening date goal.
Managed over 450 employees over tenure
Realized consistent year over year revenue growth
Business maintained high guest satisfaction reviews and ratings over tenure
Business remained in good standing with franchise group over tenure
Launched numerous successful marketing campaigns
Managed all financial and legal obligations including successfully navigating COVID restrictions in 2020
Was elected by peers to sit on Sky Zone Franchise Group FAC (Franchise Advisory Council) for the calendar year 2023
As part of FAC helped formulate policies and programs that were presented to the Franchise Group at large
Sold Sky Zone in September 2024
Launched Irrigation and Outdoor Lighting Contracting business from scratch in September 2006.
Handled all aspects of operations including marketing, sales, and finance in addition to the hands-on execution of sprinkler system and outdoor lighting install and repairs.
Grew the business year over year for the 9 years it operated prior to selling customer list in Jan. 2015
Oversaw all aspects of retail sales operations including deliveries, counter sales, and vendor relations.