Ed Ottinger

Teamed up with Technicians and Supervisor to provide recommended parts and availability.

Familiar with outside parts suppliers and order procedures.

Received and Shipped all incoming and outgoing parts. Received forklift certification.

Informed team of availability and when arrival would be .

Maintained parts inventory by daily counts and researching proper stocking levels. As well as troubleshooting overages and shortages.

Provide all applicable parts to do the job correctly and thoroughly.

Formed a relationship and serviced repair shops.

• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Scheduling

Set up product displays and end caps

Pricing

Customer Service

Store appearance

• Oversaw supply restocking, area cleaning, and product organization.

Hiring

Training

Inventory control

Appearance

Customer Service

Merchandising

Loss Prevention

Maintain good profitability