Ed Richardson
Olney,MD
Summary
Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction. Leads by example.
Overview
26
26
years of professional experience
Work History
Restaurant Owner/Operator
Self-employeed
Silver Spring, MD
03.2006 - Current
- Managed payroll, daily deposits and cost controls.
- Set employee schedules, delegated work and monitored food quality and service performance.
- Recruited, hired and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and up to 40 employees.
- Responsible for ordering all food, beverage, and cleaning supplies.
- Ensures that everything is health inspector ready.
Restaurant Manager
Restaurants At Leisure World
Silver Spring, MD
04.1996 - 03.2006
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
General Studies
Montgomery College
Rockville, MDSkills
- Portion Control
- Front of House Management
- Relationship Building
- Equipment Maintenance and Repairs
- Kitchen Management
- Customer Service and Satisfaction
Family man with 4 amazing kids.
I take my leadership skills outside the workplace. I've coached travel baseball, travel softball and rec basketball and soccer.
Timeline
Restaurant Owner/Operator
Self-employeed
03.2006 - Current
Restaurant Manager
Restaurants At Leisure World
04.1996 - 03.2006
General Studies
Montgomery College
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