Edward Sawicz Jr
Schenectady,NY
Summary
Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening and closing procedures and operational improvements. Motivational with excellent communication and reasoning skills. Easily manage various personalities and provide continuous support to coworkers. Strong experience of supervising in a large retail environment.
Overview
27
27
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment #1973
08.2021 - Current
- Flooring/Home Decor, Appliances/Millwork/Kitchen Cabinets
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Department Supervisor
Lowes Home Improvment #1177
03.2019 - 08.2021
- Tools/Hardware, ISLG/OSLG/OPE, Flooring/Home Decor
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Department Supervisor
Lowes Home Improvment #1612
03.2013 - 03.2019
- Flooring/Home Decor, Plumbing/Electrical
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Flooring Contractor
Olympic/JC Flooring
12.2002 - 03.2013
- Installed carpet, hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Supplied accurate measurements and estimates for projects.
- Utilized saws, nail guns and routers to safely complete flooring installation projects.
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects.
- Inspected completed installations to verify adherence to quality standards and customer specifications.
Restaurant Bar/Service Manager
Colorado Steakhouse
01.1997 - 12.2002
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Orchestrated social functions, formal engagements and business meetings, resulting in significant increase in overall sales.
- Increased sales by creating and implementing marketing plans, menus, specials and promotions.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Education
Some College (No Degree) - Business Administration
Hudson Valley Community College
Troy, NYHigh School Diploma -
Linton High School
Schenectady, NY06.1986
Skills
- Sales Expertise
- Order Management
- Customer Service
- Training and Development
- Special Assignments
- Guest Satisfaction
- Inventory and Supply Management
- Safety and Security
- Department Resets
- Goals and Performance
- POS Software
Timeline
Department Supervisor
Lowes Home Improvment #1973
08.2021 - Current
Department Supervisor
Lowes Home Improvment #1177
03.2019 - 08.2021
Department Supervisor
Lowes Home Improvment #1612
03.2013 - 03.2019
Flooring Contractor
Olympic/JC Flooring
12.2002 - 03.2013
Restaurant Bar/Service Manager
Colorado Steakhouse
01.1997 - 12.2002
Some College (No Degree) - Business Administration
Hudson Valley Community College
High School Diploma -
Linton High School
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