Summary
Overview
Work History
Education
Skills
Timeline
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Ed Uyttebroek

Mesa,AZ

Summary

An experienced retail professional with a well-rounded professional background encompassing numerous rewarding leadership-level assignments. Additionally, possess a proven track record in achieving metric expectations and developing team members to help them realize their full potential. Committed to cultivating and maintaining effective relationships with team members and customers. A primary focus is developing and maintaining a store culture that values diversity, equality, and inclusion.

Overview

25
25
years of professional experience

Work History

District Manager

Cost Plus World Market, Northern California
09.2005 - 03.2023
  • Oversaw store operations at 12 World Market locations in Sacramento and South Bay Area markets in California, 3 stores in Reno, NV Market, and Outlet location in Tracy, CA, for total volume responsibility of $56.7 million
  • Primary responsibilities include development of leadership skills to consistently deliver cohesive brand environment, fun and friendly workplace, and unique and satisfying shopping experience for customers
  • In addition to profit/loss management, responsible for recruitment of retail leaders to fill open positions, and development of bench leaders ready to fill future store management positions
  • Field Business Leader for Store Operations training; assessment, development, piloting and roll-out of new store training programs and systems
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching
  • Successfully managed budgets and allocated resources to maximize productivity and profitability
  • Optimized in-store merchandising and monitored inventory availability to increase sales
  • Modeled best practices for sales and customer service
  • Coordinated with other district managers to actualize performance improvement strategies
  • Built positive and productive relationships with store and field leadership
  • Met deadlines by proactively managing individual and team tasks and streamlining processes
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
  • Held meetings with regional director to share best practices and identify techniques to overcome metric and sales obstacles
  • Worked collaboratively with loss prevention to decrease shrink and boost loss awareness
  • Defined clear targets and objectives and communicated to other team members

Store Team Leader

Target
06.2000 - 09.2005
  • Responsibilities focused on creating fast, fun, and friendly team, being in-stock, fast service, and maintaining great-looking store presentations
  • Led 185-250 team members, including nine executives, with annual store volume of $60 million
  • Consistently achieved highest guest satisfaction survey scores in district, maintained highest operations proficiency rating in district and achieved highest “My Opinion Counts” team member survey results
  • Represented Target at job fairs, placed online postings, and coordinated interview sessions to successfully extended employment offers to new executive team leaders as designated district recruiter.

Store Manager

Best Buy
07.1998 - 06.2000
  • A member of original team of new store managers to lead Best Buy’s expansion into Northern California market, led opening of new superstore and supervised staff of 160 employees, including eight managers
  • Store volume exceeded $55 million per year
  • Effectively managed everyday retail operations, focus was also placed on organizational efficiencies while achieving high level of team morale, customer satisfaction, and profitability.

Education

Bachelor of Arts - Industrial Science, Math

San Jose State University
San Jose, CA

Skills

  • Sales and operations management; merchandise presentation
  • Human resource recruiting, selection, training, development, leadership development, performance evaluation and motivation, and recognition to ensure tam members feel valued
  • Promote workplaces that embraces diversity, equality, and inclusion
  • Maintaining effective customer service programs with emphasis on creating compelling place to shop
  • Maintaining control of in-house expenditures including payroll and enhancing profitability
  • Asset protection
  • Strategic and interpersonal communication; team building; organizational and administrative skills

Timeline

District Manager

Cost Plus World Market, Northern California
09.2005 - 03.2023

Store Team Leader

Target
06.2000 - 09.2005

Store Manager

Best Buy
07.1998 - 06.2000

Bachelor of Arts - Industrial Science, Math

San Jose State University

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Ed Uyttebroek